Appointment Booking Appntly
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The app's functionality is quite good. Sam, my support rep, has been outstanding and is very helpful. If you're looking for something you can rely on with a good bit of flexibility, go with this. It works and can be customized to suit your needs. All my questions were answered by Sam within minutes.
Update: Server Issue and my business has been down for a significant time and no idea when it will be back up. My business is 24/7 and its happening on a weekend. Things happen but you'd hope they would have a server that is stable enough to keep your business up and running. This is proving not to be the case with this app. I have lost well over 2K worth of business and counting.
We acknowledge your recent interaction with our support team. At 1:00 AM, you contacted us via chat support, and by 1:10 AM, we promptly responded with an update and resolutions regarding the issue which later turned out to be related to a script you were using in Cart Page to customize your building logic.
Throughout our correspondence, there were challenges:
You reported an issue but declined to participate in a call to replicate it together, insisting it had always worked.
Your requests often involved custom requirements that didn't align with our standard app cycle.
Despite these challenges, we endeavored to provide you with the best possible support. However, dealing with constant threats and abusive language, is not something we can agree upon.
It's ironic that despite your criticisms, you continue to use our app, which evidently meets your business needs.
We encourage you to reflect on your business ethics and consider the importance of mutual respect in all professional interactions.
J'ai téléchargé cette application et elle fonctionne pour moi. J'essayais de passer au plan PRO où il est indiqué un essai gratuit de 14 jours. Lorsque j'ai essayé de mettre à niveau, il me montre 1 jour d'essai. Je n'utiliserai pas cette application à moins que vous ne me donniez un essai de 14 jours
TLDR; This is a fake shop leaving 1-star reviews to demote the app.
This shop left a 1-star fake review on another app in this category too. The founder also mentioned in reply that is a fake review.
Our app got attacked with 7 fake by fake 1-star reviews last year.
Out of this, Shopify removed 5 fake reviews. There are 2 left and we will get those removed too. (Other one is Clover London)
One of the competitors in the Appointment category is posting those fake reviews to demote our app. According to Shopify, they are investigating the matter to keep the platform legit and trustworthy. I wish we will find the culprit soon
Unfortunately this app is not what I'm looking for. It's does not offer subscription or documents uploads. Not useful for my business.
I tried app and works fine but the pricing show is incorrect. I see highest plan to be $9 in website but when go to purchase i see $15. Got approval from boss but now i do again. Show correct pricing
Hi, When you installed the app the pricing was $9 and $15. A few days back we dropped the pricing and made it $5 and $9. As you have installed it before the app was showing you old prices.
If you install now, you will get $5 and $9 plans only. We apologize for the inconvenience caused to you and have no intent to overcharge you. Please reach out to us at admin@staqlab.com and we can get on the call to setup the again as per your requirements again
Unfortunate this app doesn’t work for me. No mobile app or document uploading that is required for my business
Hi,
You have installed the app for 15 minutes. Uninstalled it after it. Haven't set up any service in the app. Haven't initiated any chat support or contacted email support.
We even sent you a mail after this review, explaining app features but still no response.
1) How are you able to know app capabilities without even setting up a service?
2) We have a separate team member dashboard and have the capability to log in to the dashboard outside of Shopify. Having this capability why will you require a separate app to do the same?
Good luck with the business model you are running on.