Appointment Booking — Bookeasy
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the customer service is great, and the app works great for what i needed in my store. thanks for your prompt service.
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Rahual helped me to fix my issue on bookeasy really faster, polite and easy way.
i really appreciate his help
Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.
Do not install this app. I had over 100 orders coming in from India trying to reserve from the bookeasy app which shouldn't have happened. It's ridiculous. I don't know if I've been hacked or not. I had to uninstall it right away or our website would've crashed. I cannot believe Shopify would allow this app to even be on their website. Is Apple the only company that can be trusted to install an app. I REPEAT DO NOT INSTALL THIS APP.
Dear Sir/Madam,
I am Saravanakumar, the CEO of Logbase. I want to extend my sincerest apologies for any inconvenience you may have experienced. At Logbase, we are deeply committed to providing exemplary service and ensuring the utmost security for our users. Our track record speaks for itself, with over 25,000 satisfied customers on Shopify and an impressive 2,000+ 5-star reviews.
I want to assure you that Shopify maintains rigorous approval processes for apps to guarantee their quality and reliability.
I would be honored if you would consider giving us another opportunity to serve you. Our records indicate that our app successfully processed 26 and 56 orders on your store respectively. As a fellow e-commerce store owner, I understand the importance of smooth operations and empathize with any concerns you may have faced. I genuinely value the chance to address your booking requirements once again.
For your convenience, I have sent an email outlining the details for scheduling a Zoom call. Please consider this as an open invitation to discuss any issues or concerns you may have. Your feedback is invaluable to us, and we are committed to making your experience with Logbase a positive one.
Thank you for considering our offer, and I look forward to the possibility of working closely with you in the future.
Warm regards,
Saravanakumar
CEO, Logbase
Customer service is very helpful and understanding. All of my questions were answered and it's proving to be a very easy process to set everything up.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
This app does everything I needed to be able to schedule appointments with the store founder to ensure proper customer service. Easy to set up and very nice and fast customer service!
Thank you for taking the time to leave us a wonderful review!
This app has been really easy to set up and the customer service so far has been excellent. Today i was assisted by Rahul who took the time to edit a few things, explain more options i can use and taught me howe to use them.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Big thanks to Rahul for helping me with some technical issues, everything else was very straight forward and system overall very easy to use and great for customers to use too.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
GREAT APP AND AWESOME SUPPORT TEAM
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I'm in the google meet call right now, I had a lot of questions and they managed to fix it all. Thanks Siva!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Rahul was very helpful in helping me get the right app for my site and helping me to set it up over a Zoom call. The app is exactly what I need for my business - it gives the customer the ability to place pre-orders for pick up at different farmers markets I'm attending.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.