Appointment Booking — Bookeasy

Appointment Booking — Bookeasy

Reseñas (317)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
11 de junio de 2024

kavishan was amazing i set up a meeting, I had questions that where answered and he shared some insight on making it easy for my salon to see appointments, I was very pleased

Ellice Darien Beauty
Estados Unidos
12 días usando la aplicación
Logbase respondió 12 de junio de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

13 de junio de 2024

Had a major issue, This cost us a lot of time and money. I set up an appointment and the person knew nothing, Someone else was supposed to get back to us and never did.
If you want this for event purposes, I do not recommend it. It is very hard to navigate.

TheMagickalEarth
Estados Unidos
14 días usando la aplicación
Logbase respondió 15 de junio de 2024

Dear Janet,

Thank you for taking the time to share your feedback with us.

We understand you are encountering significant issues with our application, specifically with orders not being recorded correctly. While we can see the booking due date, time, Timestamp ID, and Booking ID in Shopify's orders, these orders are not appearing in the Bookeasy app dashboard. To address this issue, our technical team requires the missing order number and details recorded in Shopify but not displayed in the Bookeasy app dashboard. Additionally, if possible, please provide a screen recording of the booking process for the specific order in question. This will help us identify the root cause and implement the necessary changes to the Bookeasy app scripts to resolve the issue.

We apologize for any inconvenience caused and for the previous lack of effective assistance. We also regret any miscommunication or delay in our response. We sent emails on June 12, 2024, and June 15, 2024, requesting these details. Kindly check your email for this communication.

We value your feedback and are committed to resolving this issue promptly. Please allow us another opportunity to assist you and provide the best possible support from our Appointment Booking-Bookeasy app team. We are always happy to help you with the complete app and its customizations according to your needs.

You can schedule a convenient time for further assistance through the following link

(https://calendly.com/logbase/shopify-setup)

Thank you once again.

Warm regards,
Rahul  
Customer Success Manager
Appointment Booking-Bookeasy App

8 de octubre de 2024

Thanks Veena for help and you are the best !!

UnMoniteurCool
Francia
Alrededor de 1 hora usando la aplicación
Logbase respondió 21 de octubre de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

21 de mayo de 2024

Rahul was really great and helpful, i really appreciate his help. Thanks a lot

Los Arditos
Italia
Alrededor de 2 meses usando la aplicación
Logbase respondió 23 de mayo de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

9 de julio de 2024

I wanted to customize the placement and size of my booking button and they fixed it for me within 5 minutes. Great service and support!

amnotboutique
Canadá
3 días usando la aplicación
Logbase respondió 10 de julio de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

23 de junio de 2024

Rahul helps me to fix issue amazing app using it Highly recommended for appointment booking

makeafloorplan
Estados Unidos
19 días usando la aplicación
Logbase respondió 26 de junio de 2024

Thank you for taking the time to leave us a review. We greatly appreciate your feedback and look forward to serving you again.

23 de mayo de 2024

i love how quick and helpful Dhinakar is. Very good service.

Cat Owner Essentials
Singapur
3 meses usando la aplicación
Logbase respondió 10 de junio de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

23 de abril de 2024

AMAZING HELP IT COULDNT HAVE BEEN BETTER HELP
THANK YOU

Bright Scooters
Estados Unidos
Alrededor de 2 meses usando la aplicación
Logbase respondió 24 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

23 de julio de 2024

The helpers were real kind and helpful, i recommand it

maisonm3re
Francia
2 meses usando la aplicación
Logbase respondió 24 de julio de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

25 de marzo de 2024

the help was amazing, Rahul was so lovely and knowledable. Nothing was too much trouble

Floral Preservation Brisbane
Australia
3 meses usando la aplicación
Logbase respondió 28 de marzo de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.