BookX— Appointment Booking App
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Febin was excellent at helping me set up the app and link it to my calendar
Thank you for taking the time to leave us a wonderful review!
Had a major issue, This cost us a lot of time and money. I set up an appointment and the person knew nothing, Someone else was supposed to get back to us and never did.
If you want this for event purposes, I do not recommend it. It is very hard to navigate.
Dear Janet,
Thank you for taking the time to share your feedback with us.
We understand you are encountering significant issues with our application, specifically with orders not being recorded correctly. While we can see the booking due date, time, Timestamp ID, and Booking ID in Shopify's orders, these orders are not appearing in the Bookeasy app dashboard. To address this issue, our technical team requires the missing order number and details recorded in Shopify but not displayed in the Bookeasy app dashboard. Additionally, if possible, please provide a screen recording of the booking process for the specific order in question. This will help us identify the root cause and implement the necessary changes to the Bookeasy app scripts to resolve the issue.
We apologize for any inconvenience caused and for the previous lack of effective assistance. We also regret any miscommunication or delay in our response. We sent emails on June 12, 2024, and June 15, 2024, requesting these details. Kindly check your email for this communication.
We value your feedback and are committed to resolving this issue promptly. Please allow us another opportunity to assist you and provide the best possible support from our Appointment Booking-Bookeasy app team. We are always happy to help you with the complete app and its customizations according to your needs.
You can schedule a convenient time for further assistance through the following link
(https://calendly.com/logbase/shopify-setup)
Thank you once again.
Warm regards,
Rahul
Customer Success Manager
Appointment Booking-Bookeasy App
Rahul was so helpful with our Bookeasy problem! He was able to fix it within a few minutes and also helped with another issue outside of our initial request. We are really happy with this service.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Febin was really helpful and guided me through how to fix the site. He also shared a Zoom link with me so we could fix another problem I couldn't figure out. Good luck with the new app and I shall be supporting it throughout my business journey too!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Great app, with great support! Using to book in collection dates for my products, had an issue which was sorted through screensharing within the hour
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Excellent application and excellent service. Sudhan was too kind and engaged with my doubts. Not only did he explain to me how to use the application but he also helped me solve a bug I had with my website. Super recommended. I appreciate the time and the explanation.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Die App ist der pure Gamechanger. Man braucht keine externen Tools mehr und der Support ist außergewöhnlich.
Kavishan hat alles sofort für mich erledigt. Das Ergebnis hätte nicht besser sein können. Tausen Dank
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
I love this app! I had a rough time editing certain hours and at 10:55pm Febin helped me and helped me quickly! USE THIS APP for all your booking needs.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Febin was very help. He explained perfectly. He went slowly at my own pace. Offered a lot of further help after the call. Sign posted me to the help links
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Easy to use and great customer support if needed. Rahul was a great help!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.