BookX Appointment Booking App
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I had a Zoom call with Nithish, and I’m thoroughly impressed with his professionalism and support. I had accidentally deleted the “Book Slot” button and was struggling to add it back, but Nithish guided me through the process with patience and clarity. He communicates exceptionally well, making everything easy to understand, and he went above and beyond to ensure everything was fixed perfectly. His helpful attitude and calm demeanor made the whole experience smooth and stress-free. Truly outstanding support—thank you, Nithish!! <3
Try this app before spending on pricey booking apps. It might just suit your site's needs. Responsive and accommodating customer service.
Thank you so much for the wonderful review! Means a lot to us. It's always our pleasure to assist you.
Exceptional help from Vignesh. Can only recommend the app.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Durkesh & Nithish
very helpful and knowledgable
Vignesh was a wonderful help today! Thank you so much for your patience and kindness!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Parfait service après vente
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Excellent service from Nithish!! Fixed my issue within minutes and allowed me to use another great service from BookX which I didn’t know existed!!! Thank you
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
It was a little difficult to get the widget to show on the page and I had to contact customer support, but once set up the app is great.
Not user friendly at all. You can’t test out if it’ll even work for you unless you pay to have more than 1 service to test if it works.
Hi there,
Thank you for taking the time to share your thoughts. I’m genuinely sorry your first impression of BookX was frustrating, and I’d like to address your concerns in detail.
• By default, every new account lets you create and run one full-featured service completely free, for as long as you like. This is designed so you can test the core booking flow end-to-end without subscribing the app.
• If you need to experiment with additional services, our subscription tier always begins with a 14-day no-obligation trial. During this trial you have unlimited access to all premium features, and you can cancel any time—no charges applied.
Personalized setup support:
Our success team would be delighted to walk you through the first setup, show best practices, and troubleshoot anything that seems unclear. We can do this via live chat, a screen-share call, or step-by-step email—whichever is easiest for you.
If you still find that the standard plans don’t meet your needs, please let me know. We have some flexibility and can extend the trial while we help new merchants get fully comfortable.
I truly believe BookX can streamline your scheduling once it’s configured to match your workflow, and I’d love the chance to prove it. If you reinstall the app, simply reply to this message or email connect@logbase.io and mention my name; I’ll make sure you’re looked after personally.
Thank you again for the candid feedback. I hope we can earn back your confidence.
Warm regards,
Rahul
Product Manager
Appointment Booking-BookX App
Logbase.io
