BookX Appointment Booking App

BookX Appointment Booking App

리뷰 (587)

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2025년 8월 15일

It was a little difficult to get the widget to show on the page and I had to contact customer support, but once set up the app is great.

Downward Dog Puppy Yoga
캐나다
앱 사용 기간 2일
2025년 7월 3일

Not user friendly at all. You can’t test out if it’ll even work for you unless you pay to have more than 1 service to test if it works.

Luxe No. 8
미국
앱 사용 기간 17분
답글 Logbase개 2025년 7월 9일

Hi there,

Thank you for taking the time to share your thoughts. I’m genuinely sorry your first impression of BookX was frustrating, and I’d like to address your concerns in detail.

• By default, every new account lets you create and run one full-featured service completely free, for as long as you like. This is designed so you can test the core booking flow end-to-end without subscribing the app.

• If you need to experiment with additional services, our subscription tier always begins with a 14-day no-obligation trial. During this trial you have unlimited access to all premium features, and you can cancel any time—no charges applied.

Personalized setup support:

Our success team would be delighted to walk you through the first setup, show best practices, and troubleshoot anything that seems unclear. We can do this via live chat, a screen-share call, or step-by-step email—whichever is easiest for you.

If you still find that the standard plans don’t meet your needs, please let me know. We have some flexibility and can extend the trial while we help new merchants get fully comfortable.

I truly believe BookX can streamline your scheduling once it’s configured to match your workflow, and I’d love the chance to prove it. If you reinstall the app, simply reply to this message or email connect@logbase.io and mention my name; I’ll make sure you’re looked after personally.

Thank you again for the candid feedback. I hope we can earn back your confidence.

Warm regards,
Rahul
Product Manager
Appointment Booking-BookX App
Logbase.io

2025년 5월 29일

Fantastic App and great customer service!! Would definitely recommend to any clinics or businesses that need appointment booking functionality

My Store
덴마크
앱 사용 기간 대략 5시간
2025년 6월 5일

Friendly, professional and helped take care of my need. I'm glad I found this app for my online store. Nithish, helped me via zoom which was new but much appreciated so that we can quickly resolve the matter.

Creative Love Coaching
미국
앱 사용 기간 16일
2025년 5월 2일

Febin was really helpful with setting up my appointment booking and making sure that everything was working correctly, answering all queries and following instructions on what I want to achieve. This is coming off the back of the online chat where I was told that I could create a booking system. Thank you Febin for your assistance on the zoom call.

Melanin Minds
영국
앱 사용 기간 대략 1개월
답글 Logbase개 2025년 5월 6일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2025년 4월 20일

Dhina did an excellent job guiding me through the BookEasy app. I'm thankful for Dhina's patience, knowledge, efficacy, and help.

My Store
미국
앱 사용 기간 1일
답글 Logbase개 2025년 4월 21일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2025년 4월 17일

Easy to use and works wonderfully. I had some problem with the alignment of the button and their customer service/tech support team were super helpful and got the problem fixed immediately. Highly recommended!

Gazelle Activewear
홍콩(중국 특별행정구)
앱 사용 기간 대략 22시간
답글 Logbase개 2025년 4월 21일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 10월 2일

Rahul, thank you for your help. I could set up perfectly. And it was really easy to ask help to help team

【デモ】shigetaparis.jp-dev
일본
앱 사용 기간 1일
답글 Logbase개 2024년 10월 8일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 8월 20일

Sudhan was awesome helping me customize the app. Very quickly resolved the issues right on a zoom call!

Amouret Fine Jewelry
미국
앱 사용 기간 6일
답글 Logbase개 2024년 8월 26일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2025년 3월 26일에 편집됨

I want to give 5 stars to Vinduja for her professional and effective help today.
I'm very happy to have such a professional booking system like yours. Thank you for existing.
I recommend you 100%.

WoWsurf
덴마크
앱 사용 기간 11개월
답글 Logbase개 2024년 4월 30일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.