Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
Redigerat 25 mars 2024

Febin was the most patient, clear and straightforward guy I literally ever worked with in any type of customer service setting. Absolute gem!

EDIT: I needed some more assistance and Rahul helped me this time. Friendly, knowledgeable, smart.

This company seems great. I will always see if they have a product before I try anything elsewhere!

NordBarber
Tyskland
27 dagar användning av appen
Logbase svarade 6 mars 2024

Thank you for taking the time to leave us a wonderful review!

18 april 2024

So far so good! I was looking for a simple app to add appointment booking to my website so I can have multiple people sign up for a single time for trainings and Q&A sessions. This works great for where I'm at right now.

Had a couple layout issues and a technical issue with my site, but Bookeasy support was great and helped me out quickly.

Expert Builder Q&A
USA
6 dagar användning av appen
Logbase svarade 19 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

12 mars 2024

I love this app! I had a rough time editing certain hours and at 10:55pm Febin helped me and helped me quickly! USE THIS APP for all your booking needs.

Jefri Spencer
USA
2 månader användning av appen
Logbase svarade 17 mars 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

29 mars 2024

Siva and the team was extremely helpful. The app sometimes take a little bit of set up to implement due to all the different themes out there, but with one zoom call, they walked me through everything, and its now working great. The team is very friendly and a joy to work with. 100% recommend.

CULTUREShrooms
USA
8 dagar användning av appen
Logbase svarade 5 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 mars 2024

After testing four other booking apps on the Shopify App Store, I stumbled upon Bookeasy, and it immediately stood out as the best choice. The previous apps I tried were lacking in various functions, failing to meet our requirements. However, Bookeasy exceeded my expectations.

The app is incredibly intuitive and offers remarkable flexibility, allowing seamless adjustments tailored to our specific needs. What sets it apart is its versatility in enabling bookings with or without a linked Shopify product, a feature that proved invaluable for our purposes.

I must commend the exceptional support team. I recently scheduled a setup meeting with Febin, who adeptly addressed all my inquiries. Thanks to his assistance, our Shopify website now operates seamlessly.

For anyone seeking a reliable booking app, I wholeheartedly recommend giving Bookeasy a try.

Rainbow Flower Celebrate
Kanada
18 dagar användning av appen
Logbase svarade 8 mars 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

8 april 2024

Febin was very help. He explained perfectly. He went slowly at my own pace. Offered a lot of further help after the call. Sign posted me to the help links

Good For The Soul Holistics
Storbritannien
Ungefär en månad användning av appen
Logbase svarade 9 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

27 februari 2024

Kavishan was able to give me a very nice overview of the product this morning. Showed me the dashboard and performed some customization options. Very helpful and courteous. Thank-you from a new user of Bookeasy!

Ihomegrow.ca
Kanada
Ungefär 2 månader användning av appen
Logbase svarade 28 februari 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

13 februari 2024

I recently downloaded this new app to assist me in booking appointments for my jewelry events. However, I found myself completely lost on how to navigate it. So, I decided to reach out to their customer support, and to my surprise, they responded promptly. I was already impressed with their quick response. Two individuals, Febin and Siva, ended up assisting me. I had a Zoom call with Siva, which turned out to be a much faster way to resolve my queries compared to typing. Overall, I am really pleased with the excellent customer service and support provided.

Fernanda Sullivan - Handcrafted Jewelry
USA
Ungefär en månad användning av appen
Logbase svarade 15 februari 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

30 april 2024

Very awesome experience I had with the Team! Had an issue integrating the feature into my store and they pulled multiple resources quickly to make sure the issue was resolved! Shout out to Siddarth who was in contact with me every step of the way.

Luvo Hlazo
Sydafrika
En dag användning av appen
Logbase svarade 2 maj 2024

Thank you for the wonderful review! It is our pleasure to assist you.

15 mars 2024

We were having an issue with getting the booking button visible and Sudhan was super helpful to troubleshoot for us. Due to our permission restrictions, Sudhan wasn't able to see the listing from his computer, but he was resourceful and found a workaround. I liked the solution because I was visually able to see how he fixed our problem and now I feel like I understand how the app works a little more. Very happy with the quick customer service.

Larissa Loden
USA
3 dagar användning av appen
Logbase svarade 17 mars 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.