รีวิว (194)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 97% ของการให้คะแนนคือ 5 ดาว
  • 2% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
30 เมษายน 2024

Very awesome experience I had with the Team! Had an issue integrating the feature into my store and they pulled multiple resources quickly to make sure the issue was resolved! Shout out to Siddarth who was in contact with me every step of the way.

Luvo Hlazo
แอฟริกาใต้
27 วัน ในการใช้แอป
Logbase ตอบแล้ว 2 พฤษภาคม 2024

Thank you for the wonderful review! It is our pleasure to assist you.

13 มิถุนายน 2024

Had a major issue, This cost us a lot of time and money. I set up an appointment and the person knew nothing, Someone else was supposed to get back to us and never did.
If you want this for event purposes, I do not recommend it. It is very hard to navigate.

TheMagickalEarth
สหรัฐอเมริกา
14 วัน ในการใช้แอป
Logbase ตอบแล้ว 15 มิถุนายน 2024

Dear Sir/Madam,

Thank you for taking the time to share your feedback with us.

We understand that you are experiencing significant issues with our application, specifically with orders not being recorded correctly. While we can see the booking due date, time, Timestamp ID, and Booking ID in Shopify's orders, these orders are not appearing in the Bookeasy app dashboard. To address this issue, our technical team has requested the missing order number and details recorded in Shopify but not shown in the Bookeasy app dashboard. Additionally, if possible, please provide us with a screen recording of the booking process for the specific order in question. This will help us identify the root cause and make the necessary changes to the Bookeasy app scripts to prevent and resolve the issue you are facing.

We apologize for the inconvenience caused and for the previous lack of effective assistance. We also regret any miscommunication or delay in our response. We had also sent an email on June 12 requesting these details. Kindly check your email for this communication.

We value your feedback and are committed to resolving this issue promptly. Please give us another opportunity to assist you and provide the best possible support from our Appointment Booking-Bookeasy app team.

You can schedule a convenient time for further assistance through the following link:

https://calendly.com/logbase/shopify-setup

Thank you once again.

Warm regards,
Rahul
Customer Success Manager

21 พฤษภาคม 2024

Rahul was really great and helpful, i really appreciate his help. Thanks a lot

Los Arditos
อิตาลี
15 วัน ในการใช้แอป
Logbase ตอบแล้ว 23 พฤษภาคม 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

แก้ไขเมื่อ 6 พฤษภาคม 2024

It will be nice service from Febil!

UpCheer
สวีเดน
20 วัน ในการใช้แอป
Logbase ตอบแล้ว 2 พฤษภาคม 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

4 เมษายน 2024

I recently had the opportunity to use the Bookeasy app on my Shopify store. The app is an exceptional tool that seamlessly combines the functionalities of Calendly and Google Forms. It auto-generates Google Meet links, which are sent both to me and my clients, making virtual appointments hassle-free. Moreover, the app brilliantly organizes all the form data on an easily accessible dashboard. If needed, I can export all the data, which is a feature that adds tremendous value to my business operations. A special mention must be made of Kavishan, who provided outstanding assistance during my interaction with him. Also, this brilliant app is available absolutely free! Thank you to the creators of Bookeasy!

spiritualoracle
อินเดีย
ประมาณ 2 เดือน ในการใช้แอป
Logbase ตอบแล้ว 16 เมษายน 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

25 มีนาคม 2024

the help was amazing, Rahul was so lovely and knowledable. Nothing was too much trouble

Floral Preservation Brisbane
ออสเตรเลีย
3 เดือน ในการใช้แอป
Logbase ตอบแล้ว 28 มีนาคม 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

8 เมษายน 2024

Febin was very help. He explained perfectly. He went slowly at my own pace. Offered a lot of further help after the call. Sign posted me to the help links

Good For The Soul Holistics
สหราชอาณาจักร
ประมาณ 1 เดือน ในการใช้แอป
Logbase ตอบแล้ว 9 เมษายน 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

20 พฤษภาคม 2024

Amazing customer service and help! Rajkumar was so helpful in solving my issue. Really appreciate it thank you!

Starlit Therapies
ไอร์แลนด์
7 วัน ในการใช้แอป
Logbase ตอบแล้ว 21 พฤษภาคม 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

30 เมษายน 2024

We have a small resort in Minnesota and this is our first year adding a boat rental so we wanted to integrate an online booking system that our guest can use and pay online.

This app has been a great experience and easy to use. Plus, I schedule a Demo/Set up call with Rahul who was fantastic and new exactly how to help me accomplish what I needed.

They are a new appointment booking app so they will be adding new features as they continue to grow.

Great experience so far.

Lake Augusta Cabins
สหรัฐอเมริกา
10 วัน ในการใช้แอป
Logbase ตอบแล้ว 2 พฤษภาคม 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

31 มีนาคม 2024

Great app, allowed me to setup functionality for multi-day bookings for a football camp (so hard to find something that worked)

The customer service team are also INCREDIBLE, have been able to solve every request I asked (Janani - thank you)

CGA Coaching
สหราชอาณาจักร
28 วัน ในการใช้แอป
Logbase ตอบแล้ว 2 เมษายน 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.