BookX— Appointment Booking App
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
优化
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Not user friendly at all. You can’t test out if it’ll even work for you unless you pay to have more than 1 service to test if it works.
Hi there,
Thank you for taking the time to share your thoughts. I’m genuinely sorry your first impression of BookX was frustrating, and I’d like to address your concerns in detail.
• By default, every new account lets you create and run one full-featured service completely free, for as long as you like. This is designed so you can test the core booking flow end-to-end without subscribing the app.
• If you need to experiment with additional services, our subscription tier always begins with a 14-day no-obligation trial. During this trial you have unlimited access to all premium features, and you can cancel any time—no charges applied.
Personalized setup support:
Our success team would be delighted to walk you through the first setup, show best practices, and troubleshoot anything that seems unclear. We can do this via live chat, a screen-share call, or step-by-step email—whichever is easiest for you.
If you still find that the standard plans don’t meet your needs, please let me know. We have some flexibility and can extend the trial while we help new merchants get fully comfortable.
I truly believe BookX can streamline your scheduling once it’s configured to match your workflow, and I’d love the chance to prove it. If you reinstall the app, simply reply to this message or email connect@logbase.io and mention my name; I’ll make sure you’re looked after personally.
Thank you again for the candid feedback. I hope we can earn back your confidence.
Warm regards,
Rahul
Product Manager
Appointment Booking-BookX App
Logbase.io
Une application très complète qui permet beaucoup de choses. Le chat est très réactif et j'obtiens de l'aide très précieuse à chaque fois. Un pur bonheur ! Merci à Vinduja et Febin de m'avoir aidée à débloquer la situation. Toujours rapide et optimal
Vous êtes mes sauveurs. Franchement n'hésitez pas, cette application vaut le détour !
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Super ! L'interface est rapide et simple d'utilisation. Juste dommage que ce soit pas en français.
I added Bookeasy to our website with the intention to replace existing appointment booking. Integration and configuration instructions were very easy to follow and all the functionality we desired are implemented. Sudhan in Customer Technical Assistance was very efficient in solving a minor issue I was having regarding template html coding regarding an non-required "add to cart" button. Sudhan solved the matter in minutes. I'm looking forward to Bookeasy and we are now looking at other Logbse apps for a uniform customer experience across our platform.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Was so much help! Spent an hour sorting out my errors for me. Thank you!
I would highly recommend this app and have received excellent customer service and support from Nithish in getting the app set up. The app is simple to use and I am looking forward to using it to help me run my business.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Outstanding Support – Highly Recommend!
I’m extremely satisfied with the help I received from Nithish! He went above and beyond to resolve my issues quickly and efficiently. His expertise was evident—he not only fixed the problem but also explained everything clearly, ensuring I understood the solution.
What stood out most was his patience, professionalism, and genuine willingness to help. He turned a frustrating situation into a seamless experience. If you need reliable, knowledgeable support, Nithish is the person to trust!
Thank you again for your exceptional service!
Good Work by the team , help and assistance is one click away
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
better than most paid services and top-notch customer service. Febin was awesome when I had to call for assistance.
Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.
This app is great, it works perfectly for our store and the customer service team was incredibly helpful and solved my questions quickly. Thank you Rahul for your great work!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.