Reviews (294)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing bookings in service-oriented sectors such as appointments and rentals. It offers robust customization, including Google Calendar integration, and is user-friendly with easy setup. Features like hiding the 'Add to Cart' button cater specifically to service-based businesses. The app performs well under high loads and complex settings, with responsive customer support available via live chat, email, and Zoom.
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I recently installed the Bookeasy app for my Shopify store and ran into an issue with hiding the 'Add to Cart' button. I reached out to their support team, and they responded quickly, resolving my issue in no time. Now, the booking app works exactly as I intended! Excellent customer service and a seamless experience. I highly recommend Bookeasy to anyone needing a reliable booking solution!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
We started offering vegan classes and this is a great app to do our service for ease of booking for customers. Durkesh kumar Raja helped me with fixing it. :)
Annie assisted me and they were very helpful and easy to talk too! Very quick response and very efficient help.
I have not found this the most intuitive app, but any issues I have had have been dealt really quickly and satisfactorily by the excellent help desk team.
Febin was friendly, knowledgable, and got me what I needed to get back up and running! Thank you, Febin!
Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.
Great app and excellent support. My special request was resolved very quickly via Zoom. Highly recommended.
Une application très complète qui permet beaucoup de choses. Le chat est très réactif et j'obtiens de l'aide très précieuse à chaque fois. Un pur bonheur ! Merci à Vinduja et Febin de m'avoir aidée à débloquer la situation. Toujours rapide et optimal
Vous êtes mes sauveurs. Franchement n'hésitez pas, cette application vaut le détour !
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Super ! L'interface est rapide et simple d'utilisation. Juste dommage que ce soit pas en français.
Not user friendly at all. You can’t test out if it’ll even work for you unless you pay to have more than 1 service to test if it works.
Hi there,
Thank you for taking the time to share your thoughts. I’m genuinely sorry your first impression of BookX was frustrating, and I’d like to address your concerns in detail.
• By default, every new account lets you create and run one full-featured service completely free, for as long as you like. This is designed so you can test the core booking flow end-to-end without subscribing the app.
• If you need to experiment with additional services, our subscription tier always begins with a 14-day no-obligation trial. During this trial you have unlimited access to all premium features, and you can cancel any time—no charges applied.
Personalized setup support:
Our success team would be delighted to walk you through the first setup, show best practices, and troubleshoot anything that seems unclear. We can do this via live chat, a screen-share call, or step-by-step email—whichever is easiest for you.
If you still find that the standard plans don’t meet your needs, please let me know. We have some flexibility and can extend the trial while we help new merchants get fully comfortable.
I truly believe BookX can streamline your scheduling once it’s configured to match your workflow, and I’d love the chance to prove it. If you reinstall the app, simply reply to this message or email connect@logbase.io and mention my name; I’ll make sure you’re looked after personally.
Thank you again for the candid feedback. I hope we can earn back your confidence.
Warm regards,
Rahul
Product Manager
Appointment Booking-BookX App
Logbase.io
I added Bookeasy to our website with the intention to replace existing appointment booking. Integration and configuration instructions were very easy to follow and all the functionality we desired are implemented. Sudhan in Customer Technical Assistance was very efficient in solving a minor issue I was having regarding template html coding regarding an non-required "add to cart" button. Sudhan solved the matter in minutes. I'm looking forward to Bookeasy and we are now looking at other Logbse apps for a uniform customer experience across our platform.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.