BookX— Appointment Booking App

BookX— Appointment Booking App

Reviews (373)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizability and versatility, suitable for various business types including rentals and services. They appreciate its easy setup without extra fees, straightforward installation, and features like customizable booking interfaces. The app is praised for its reliable performance and seamless Shopify integration, especially on the free plan. Customer support is noted for being responsive and effective, available via live chat and email.

November 27, 2025

Awesome app. Super flexible and easy to tweak to suit whatever you need. We’re using it for table bookings – not exactly the traditional use case, but it works perfectly for us. The support team is brilliant – S R Vignesh sorted my issue quickly and without any fuss. Cheers :)

Aether Brewing
Australia
10 months using the app
Logbase replied December 12, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

November 13, 2025

I had a great experience with Mr. Nithish! He helped me set up and install BookX into my store with ease. He also went above and beyond to help me setup areas in my store that I was not aware that needed to be updated. I was appreciative that he was not in a rush during the entire process. He also took time to educate me on the different settings and updates for my store.

Skyland Event Center
United States
10 months using the app
Logbase replied November 13, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

October 6, 2025

Tonight, I was able to work with a wonderful and very knowledgeable gentleman by the name of Nithish. He walked me through the process of updating my plan. He also helped me with the settings so that I would have a better understanding of each feature and how it works for my customers and for myself. I truly appreciate the fact that your services are available so late at night for me. This is wonderful for entrepreneurs that work very odd hours in the day. Overall a very pleasant and painless experience.

SunShyne Express
United States
About 1 month using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

September 18, 2025

The app is perfect for letting customers book time and date slots. Easy to use and when i had a problem (which was my own stupidity!) Pragatheesh helped me very quickly and proffesionally.

Portugal Tailored Tours
Portugal
About 1 month using the app
Edited November 19, 2025

Nitish did a great job and helped me resolving my issue.

The application is good and easy for the customers so they can book the slots

BELLA
United Kingdom
Over 1 year using the app
Logbase replied November 26, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

December 8, 2025

Dhina was of great help and solved my issue in very short time. Thank you for a great service!

Brush It Off Seattle
United States
About 1 year using the app
Logbase replied December 9, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

Edited November 25, 2025

Excellent service from Nithish!! Fixed my issue within minutes and allowed me to use another great service from BookX which I didn’t know existed!!! Thank you

Cleverminds Tutoring
Australia
About 1 year using the app
Logbase replied November 26, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

November 5, 2025

Sudhan Ravi was super helpful with the issues we had. Definitely recommend this app.

Honey's Scented Company
United States
About 1 year using the app
Logbase replied November 7, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

Edited September 29, 2025

Once again Nithish has provided an amazingly efficient service and has also taught me how to use the app effectively. He sis polite, professional and always explains what he is going to do. The app is absolutely brilliant and fulfils all my companies appointment booking needs. A++

N3KLondon
United Kingdom
14 days using the app
November 25, 2025

great experience with Kavishan on the chat widget, all sorted in 5 mins

thank you

Dungeon-Eyes Wide Shut
United Kingdom
5 months using the app
Logbase replied November 26, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.