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Decided to choose this booking app for our Shopify store after reading so many good reviews. Easy to use and navigate the app. We also had a question and Ray responded very efficiently!! 10/10 would definitely recommend to everyone looking for an appointment booking app :)
You have been so great to work with as well, thank you! We look forward to seeing your tufting workshop bookings grow :)
Quick to fix the small issue we had, and the solution now works great and is easy for customers to use!
Thanks for your patience with us! Each theme can present its own challenge but I'm glad we got it sorted out quickly for you :)
Well the support..... Keep getting error "Hmmm, we're having a hard time grabbing the schedule. Please try refreshing the page" and asked support for help, well after 5 days there is still nothing happened. Too bad, it looked like a simple but good app.
Hi there, so sorry that you had a bad experience with us. Making our customers happy is a top priority. The issue took a few days of digging but we're happy to let you know that we found the bug and fixed the underlying problem. The issue was specific to the product theme 'Superstore-v3.1.3' that was being used for your store. You will no longer experience this issue again as our team has addressed it.
I've sent you an email with my personal contact information if you have any other questions or concerns. Thank you for bringing this to our attention. Happy to help in any way we can.
Raheem from the Servicify Team
This app filled a missing need for our business. There are not many applications that cater to service businesses on Shopify. It was easy to use, and we got set up in minutes. Also, the support was amazing! Responsiveness was within minutes.
What a great addition to allow clients to book an art consultation. This will be an excellent tool for my business. The Servicify APP team was so prompt and helpful getting Easy Appointments to work on my theme.
Thanks for the kind words, Mike! Glad our app is working for you. 🙂
We have been setting up appointments back and forth by email so appointment setting has already saved time in the 2 days we've been using it. I had two minor issues while setting up but got quick personal attention, even on off hours sometimes. They were remedied faster than expected with no follow up. Highly recommended.
Awesome plugin, works well and smooth to setup. More importantly, the support is unbelievable, fast response and extremely helpful.
Ray was awesome! He helped me out with everything I needed and was very prompt with his responses. So far so good!
Thank you for the kind review! I'm excited to see how the team and staff schedules work out for you. Looking forward to your upcoming bookings :)
The help desk works perfectly. Thank you Joy! The app seems clear, easy to use.
The customer service is amazing and quick. We had a fairly complex events model and the team helped set up and configure in an efficient and friendly way. Nothing was too much trouble. The app works flawlessly, has everything you would need and more and after testing several other apps was head and shoulders above the competition both in ease of use and features. We would highly recommend it to anyone requiring a scheduling feature.