Easy Appointment Booking , 221 avis

After using three different booking apps over three years, we've found our long term solution with Easy Appointment Booking. It's as if they've taken a thousand businesses' wish lists and turned it into an app, while somehow keeping it simple and intuitive. Our winery has a busy tasting room with multiple experiences that we are able to keep running very smoothly thanks to the customizability of the app. The absolute best part of our experience though has been the level of support and engagement we see from the development team. They are responsive, friendly and always eager to help. Lastly, the amount of work they do integrating new functions, tidying up existing ones and searching for ways to make the app better has me convinced that the best is yet to come.

We had a small glitch with our scheduling and were able to get immediate help from the chat bot. However, it couldn't solve our issue, so we asked for an agent and almost immediately got attention. They said it could take some time to get the problem reviewed and fixed, but our agent and the IT team were really fast and we didn't lose any business. Strongly recommend EAB for their product and the fact that they stand behind it and put their customers first. A rare commodity these days despite every companies marketing hype. They do it!!

Great app!
Easy for store owner to add new events. Easy for customers to book appointments. Looks clean on site and blends with Shopify themes. I’ve been very happy using this app!

We are is testing fase of our website but so far this app is working great. Also the customer service has been quick and responsive.

This app is super useful! Such a great experience to combine your physical products with services like 1 on 1 appointments or workshops. Lots of customisations and the team works hard to listen to customers with new features and implement them. Would definitely recommend!

Easy setup, helpful support. Very straight forward process.

Just started using this app and so far we have had an amazing experience. We needed help and the customer service team has been quick and outstanding. This app was exactly what we were looking for. Highly recommend!

Easy Appointment Booking is honestly one of the best apps you can add to your site for your booking needs. If you're contemplating between this app or any of the others, stop your search! Of course, each app has its own limitations, but Easy Appointment Booking's features take the cake! I will also mention that they have an impressive UI that won't throw off the look of your website, and the app design itself is quite easy and impressive. In the last week or two, I've spoken with some of the most helpful support team members ever. Qalvin, Ray, and Joy have answered every single one of my tedious questions about how the app works, workarounds, issues, and even opportunities for improvement. These guys have taken the time to throw together a Knowledge base for customers using the app, so we have somewhere to go to to find examples and answers to questions. I haven't had a chance to use the team member app yet, but the fact that it is available is amazing! I had concerns with employees viewing financial information about my store, and a separate app that my employees can use completely solves that! I'm seriously impressed. There's an option to check in visitors and manage bookings on the go as well! Any issues I've had with the app have been addressed, provided a workaround for, or solved in about 48–72 hours, which is quite impressive. This app also works with POS systems, which is a major plus!!!

Absolutely 5 Stars!! Qalvin was absolutely AMAZING and responded quickly to my topic.

Of course, most of us think our issues are unique, but Qalvin was quick to allay my concerns and set me on the right path.

Thank you!!

Edit to add: After working with Ray on a couple of issues unique to my situation, I have to say, I wish I could give TEN stars!! The entire team has been AMAZING to work with...even on a Holiday weekend!! Thank you Ray and team!

Bear

Honestly I feel like all these reviews are fake. Cuz this system is confusing and not user friendly or intuitive at all unless you’re a developer maybe. I can’t even see a page of all of my availabilities and appointments together, I am frequently double booked, and trying to figure out time slots and entering them manually is wild. For some reason only allows me to send one overarching email and won’t let me make one for each event. And tell me why when I go to make an appointment to speak to someone they use calendly? Come on!