Easy Appointment Booking , 리뷰 265개

전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
    256
  • 평점의 2%가 별 4개입니다
    5
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
    2
  • 평점의 1%가 별 1개입니다
    2
2022년 2월 17일

The app doesn't work properly, kept getting errors like "Document couldn't be saved" Yeah, okay, and why would it be saved? Lots of UX errors. Bummed that I had to install this app and they connected to my data... Do not install this app if you are looking to perform for more than one simple execution,

FLKLR Surf
미국
앱 사용 기간 대략 2개월
답글 📆 Servicify개 2022년 2월 17일

Hi there, so sorry that you had a bad experience with us. Making our customers happy is our top priority. Thank you for bringing this to our attention.

I've sent you an email with my personal contact information to investigate what issue you faced in particular. As for connecting with your data, we only connect with the parts of the app to make the experience simpler for you, like syncing the bookings with your orders or sending the customer a reminder email. Since your uninstallation, that data is no longer connected.

I hope to connect with you soon so we can figure out the issue and set you up for your retreats, even if it's with another app. Thank you for your time.

Ray

2021년 3월 2일

Well the support..... Keep getting error "Hmmm, we're having a hard time grabbing the schedule. Please try refreshing the page" and asked support for help, well after 5 days there is still nothing happened. Too bad, it looked like a simple but good app.

Boxes
네덜란드
앱 사용 기간 4일
답글 📆 Servicify개 2021년 3월 2일

Hi there, so sorry that you had a bad experience with us. Making our customers happy is a top priority. The issue took a few days of digging but we're happy to let you know that we found the bug and fixed the underlying problem. The issue was specific to the product theme 'Superstore-v3.1.3' that was being used for your store. You will no longer experience this issue again as our team has addressed it.

I've sent you an email with my personal contact information if you have any other questions or concerns. Thank you for bringing this to our attention. Happy to help in any way we can.

Raheem from the Servicify Team

1
1