Easy Appointment Booking , 265 則評價

整體評分
4.9
各級評分數量
  • 97% 的評分為 5 顆星
    256
  • 2% 的評分為 4 顆星
    5
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
    2
  • 1% 的評分為 1 顆星
    2
2022年2月17日

The app doesn't work properly, kept getting errors like "Document couldn't be saved" Yeah, okay, and why would it be saved? Lots of UX errors. Bummed that I had to install this app and they connected to my data... Do not install this app if you are looking to perform for more than one simple execution,

FLKLR Surf
美國
使用應用程式 大約2個月
📆 Servicify 已回覆 2022年2月17日

Hi there, so sorry that you had a bad experience with us. Making our customers happy is our top priority. Thank you for bringing this to our attention.

I've sent you an email with my personal contact information to investigate what issue you faced in particular. As for connecting with your data, we only connect with the parts of the app to make the experience simpler for you, like syncing the bookings with your orders or sending the customer a reminder email. Since your uninstallation, that data is no longer connected.

I hope to connect with you soon so we can figure out the issue and set you up for your retreats, even if it's with another app. Thank you for your time.

Ray

2021年3月2日

Well the support..... Keep getting error "Hmmm, we're having a hard time grabbing the schedule. Please try refreshing the page" and asked support for help, well after 5 days there is still nothing happened. Too bad, it looked like a simple but good app.

Boxes
荷蘭
使用應用程式 4天
📆 Servicify 已回覆 2021年3月2日

Hi there, so sorry that you had a bad experience with us. Making our customers happy is a top priority. The issue took a few days of digging but we're happy to let you know that we found the bug and fixed the underlying problem. The issue was specific to the product theme 'Superstore-v3.1.3' that was being used for your store. You will no longer experience this issue again as our team has addressed it.

I've sent you an email with my personal contact information if you have any other questions or concerns. Thank you for bringing this to our attention. Happy to help in any way we can.

Raheem from the Servicify Team

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