Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, efficiency, and rich features that streamline the scheduling process. It offers customization options and integrates well with Shopify and platforms like Zoom. The customer service is praised for its responsiveness and expertise. However, some merchants have pointed out issues with time zone handling. The app supports multiple languages and provides a separate app for team members, making it cost-effective for larger teams. Improvements in time zone handling are suggested.

January 3, 2024

This app is really easy to use, and they provide you with a lot of links, demos, and support if you have any trouble. Support gets back to you incredibly fast. There are a few random glitches you may encounter throughout the year (like problems with Daylight Savings Time around the world not being synched properly to the US so affecting your booking times), but support is so good, they get it fixed pretty fast. It connects really well to Zoom, creates links for my clients, and sends reminder emails. I love the ease of this app, which is why I am a fan.

We Are The Same
United States
7 months using the app
📆 Servicify replied January 25, 2024

Thank you for such a kind review. :)

January 5, 2024

We have been using this program for over a year without any issues.

We had a self-inflicted issue and the team at Easy Appointment Booking jumped in to diagnose the issue and solve it on the backend to get us back up and running in no time.

This tool is a huge revenue generator and we were back on our feet in no time.

Thank you

Elora Distilling Company
Canada
Over 1 year using the app
📆 Servicify replied January 25, 2024

Thanks for such a nice review. Looking forward to dropping by at your Distillery! Our team is spread across Burlington, Toronto, and Richmond Hill so we're local!

January 3, 2024

Great support from Ray and the team. Process is pretty simple to setup and easier than similar booking apps I've tried. Pricing is similar and more cost effective per user if you have a big team. 10/10 Experience

Dock Talk
United States
6 months using the app
February 3, 2024

Just started using this app for my new services based business website and am liking it so far. Seems intuitive and easy to use which is all you can really ask for-- as long as no issues crop up, I'll likely upgrade to Pro if/when my business does well later this year.

Playbook Marketing
United States
10 days using the app
February 2, 2024

This is an excellent app with a ton of amazing functionality. Our team did a lot of research and testing before we found Easy Appointment Booking and it was such a relief when we did. The support team is truly fantastic and even helped us with some custom coding we needed in order to integrate with other apps. Both Ray and Qalvin go above and beyond to help with any questions we've had in our fairly complex setup.

Thrive Urban Wellness
Canada
18 days using the app
February 3, 2024

I have been seeking assistance from the team on an almost daily basis for several weeks and their willingness has always been nothing short of high quality customer care and commitment. Super work and extremely happy with this ap. Thanks team!

Isha Body Jewellery
United Kingdom
12 days using the app
December 8, 2023

The interface of Easy Appointment Booking is intuitive and user-friendly. Navigating through the app was easy, thanks to its sleek design and clear instructions. What truly set this service apart was the personalised assistance I received from Ray. His dedication to ensuring I understood every part of the app and how it could optimise my services was commendable.

Ray's expertise shone through as he patiently walked me through the setup process. His guidance was invaluable in configuring my services effectively. Not only did he demonstrate a deep understanding of the app's functionalities, but he also shared insightful tips tailored to my business needs.

The app itself boasts an array of features that simplify the appointment booking process for both merchants and customers. Its seamless integration with Shopify stores streamlines the entire scheduling process, making it convenient for clients to book appointments hassle-free. The customisable options allowed me to tailor the booking system to match my brand's aesthetics and preferences.

Resin Mill
United Kingdom
3 months using the app
📆 Servicify replied December 13, 2023

This is a very kind review, thank you! We're glad the walkthrough helped you get set up, and gave us valuable feedback to improve the onboarding.

December 10, 2023

had an issue with calendar availability been shown correctly and the support team was quick and efficient with helping me identify what settings needed to be adjusted and helped me in real time to make those adjustments. Thank you Support for helping me out :)

Thriving Mama Hypnotherapy
Australia
Over 1 year using the app
January 8, 2024

i like how seamless and clean it is once you set it up. reasonable prices and really friendly and helpful staff. glad i chose this

AstroloJill & Live Deliciously
Philippines
About 1 month using the app
November 2, 2023

After using three different booking apps over three years, we've found our long term solution with Easy Appointment Booking. It's as if they've taken a thousand businesses' wish lists and turned it into an app, while somehow keeping it simple and intuitive. Our winery has a busy tasting room with multiple experiences that we are able to keep running very smoothly thanks to the customizability of the app. The absolute best part of our experience though has been the level of support and engagement we see from the development team. They are responsive, friendly and always eager to help. Lastly, the amount of work they do integrating new functions, tidying up existing ones and searching for ways to make the app better has me convinced that the best is yet to come.

Tantalus Vineyards
Canada
9 months using the app
📆 Servicify replied December 9, 2023

We're so glad that the app suited your wine tastings! It's been a pleasure connecting with you and making the app better. Reach out anytime, thank you for the kind review!