Easy Appointment Booking App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (430)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for enhancing event accessibility and boosting sales through features like appointment bookings, event ticketing, and subscription management. It offers robust customization, efficient time slot management, and a user-friendly interface with seamless Shopify integration. The support team is noted for their quick, helpful service, contributing to the app's reliability and effectiveness in streamlining business operations.
Refine
-
By rating
This system is good however you need to know these things, this is a really honest review based on 3 months of constant event bookings and what I've learned about the system and the errors it's created for me too
- Customer support is very good and they will help you quickly and efficiently
- There is no way to see all of your bookings in one place, you will need to manually go onto the event to see all participant details individually.
When you export an event, it will not give you details such as the amount of spots they booked, or any specific comments they make. So if you have an event for 30 people, you will need to check each participant details individually - no way to copy and paste either - it's time consuming
- Creating an event is a little time consuming, you will need to double triple check all details are correct
- If you want to disable the ability for customers to cancel or reschedule events (say if you have a no cancellation policy) you will need to be on the higher subscription tiers for this, otherwise they will be able to do it automatically through a link
- Unfortunately, customers can bypass the easy appointment booking link and just add the product to cart, which means they are not booked onto your event. Which means they purchase a space, however it's not logged on to the event. You will need to triple check this hasn't happened to you. The only way is to disable the add to cart button, but that means if you have products that are not an event, they won't be able to add it to their cart
Hi there, thank you for your feedback, it really helps our team get better at clarifying what's possible! Addressing some key points:
1. There is a centralized view for bookings on our Agenda View for bookings across events, locations, and teammates! The booking detail view covers intake questions, which are also available in the export. Our team has reached out try and demo this for you, we have updated our guides to make this easier to manage!
2. Select themes have seen our app load for a split second where the add to cart appears. However the setting we suggested disables Add to Cart *only for events* not across your site :)
We'd love to show you how - please reach out to us at hey@getservicify.com and we'd be happy to show you!
Would stall when creating an appointment booking. Never downloaded the contents.
Update:
The company followed up and connected with me personally. They did a great job listening to my concerns and ensuring they would focus on targeting those areas. Very responsive team for the app. If you do have any issues, don't hesitate to connect with them. I plan to download it in the near future and give the app a go again.
Hi there, we sincerely appreciate you taking the time to speak with us. So glad we were able to connect over a call and provide our support wherever possible. Looking forward to your booking growth, regardless of which app you choose to use. Always rooting for a local Toronto business!