Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 18, 2022

I did contact this team many times in a day, and they just don't help at all. They keep asking me my number and such so they can get in touch with me but never helped me to fix anything! For the price I expected something more easy. Plus, when you submit the app, their loading screen loads FOREVER. I did try many time to relaunch it and with different browsers, nothing works. Waste of time, thank you!

QueenMillion
France
About 3 hours using the app
AppOkart replied May 25, 2022

Dear Client,

You installed our app at 5:29pm (IST) on 18th May. Our team has sent you an email at 5:57pm. Our whatsapp support team also tried to contact you at 5:39 pm. But we have not received any reply from you. In fact, you posted a negative review at 8:07pm and uninstalled the app.

Had you replied to our email or whatsapp support team, you query would have been resolved. To load the panel, you just have to unblock the cookies it will load perfectly. The panel and mobile apps are working very well for all our clients.

We request you with the folded hands to reconsider your review because it impacts our business. We have worked so hard to develop this Shopify mobile app builder and we feel proud that we have developed a world-class app. We have worked really hard on it.

We want you to give our app and support at least one chance. We guarantee you 100% that you will love our app and support we provide to our clients.