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This app seemed great at first. It was simple to use. However, I soon found thatl all of the items that I added to my store had zero available inventory (basically within hours of adding) causing me to lose many hours of work. I then found none of the quality products that I was searching for were available. They will not refund my money, even though I only accessed the app for a brief period and I have none of their products on my store. Also, you cannot view the products until after you pay for a plan.
Hello,
We are sorry for your experience and I assure you we are doing our best to improve our products catalog every day and to constantly bring more and more dropshipping suppliers and high-quality items to our platform.
In your case probably the products went out of stock overnight after you imported them to your store and that's why they weren't available anymore.
Unfortunately, that's not something we can control. If the supplier is getting orders from a different retailer, they need to fulfill them and the stock is updated automatically. That's how it works.
But please feel free to explore our catalog as we have over 500,000 dropshipping and wholesale products right now and I'm sure you can find other items to fulfill your needs.
About the 2nd issue that you mentioned, indeed we weren't able to provide you a refund because you used our platform for almost a month, you activated multiple subscription plans, used multiple coupons, and even activated the free trial more than once.
We consider that you had the chance to test our platform for a long period of time, and especially during the free trial you were able to cancel the subscription for free, but you didn't and you continued to use our platform even after that.
Again, we are sorry for your experience with us. We will continue to build the most advanced dropshipping & wholesale platform in the world and we hope you will be ready to test our app again soon.
AppScenic Customer Service Team
I love the easy to use product importer, it's been super easy to use when finding and importing products to my shop
Owning and operating an online deals/coupon/bargains online shop based on Shopify and using Appscenic to source products. If you are looking in the right places, you can find prices with 40-50% cheaper than alternatives which is great.
Would 100% recommend Appscenic. I wasn’t even a paying customer and they were giving me quality and fast customer care. I think I saw with their plans you get faster help and support but this is a lie all plans come with super fast and amazing support.
i really like Appscenic, great line of products, their UI is well designed, US warehouses for faster delivery. Highly recommended.
Very pleased with the application so far, works very well with shopify and syncs prices, stock, orders etc.
We have been on Shopify since 2018 and have worked with several different integration companies but AppScenic is a unique one. It is easy to use and navigation works well. We didn't need orientation to integrate on to importing products to our Shopify Store.We will not hesitate to recommend AppScenic to our partners.
Thank you for your kind words and for sharing your positive experience with AppScenic! We're delighted to hear that our integration platform has been unique and easy to use for you.
We understand the importance of a seamless integration process, and we're glad to hear that you didn't require any orientation to import products to your Shopify store. Our goal is to make the integration as smooth and intuitive as possible.
We greatly appreciate your recommendation of AppScenic to your partners. Word-of-mouth referrals mean a lot to us, and we're honored to have earned your trust and satisfaction.
If you ever have any questions or need further assistance, please feel free to reach out. We're here to support you and help your business thrive.
Thank you again for choosing AppScenic as your integration partner. We look forward to continuing to provide you with exceptional service.
Best regards,
AppScenic Team
Easy to use. Great products with great brand names. Products look of good quality. As we haven't experience delivery times yet everything looks like it's fast and reliable. I would recommend this App for dropshipping.
I spent so much time and effort on AppScenic, sourcing products, adding them to my store, re-writing the descriptions, and doing market research. I decided that I would be fine with getting 0% discount to start (as their premium plan provides a better discount), and downgraded to their free plan. After 1 month of doing all of this work however, AppScenic just deleted all of my products from my store. I had an entire campaign ready to go including influencers, email campaigns, social promo (as I already have a community), but all of the products are just completely gone.
I reached out to customer service and their resolution to get my products back is to pay an extra $47 and redo all of the product descriptions. If they had provided some other solution or cared at all, I may have considered redoing all of the work.
During this process, I did some digging and found their premium products on other apps for free as well.
Hello,
We are sorry to hear about your experience, but as our customer support already informed you, you can not have products pushed to the store with a free account or process any orders.
So once you canceled your subscription and downgraded your account to the free plan, you also agreed to delete the products from your store.
When you click on the Cancel button, there is a big popup that opens, and you are asked to confirm one more time that by canceling the subscription, all products from our platform will be removed from your store.
It's stated very clearly on our pricing and subscription page that with the free account, you can't push products to your store.
Also, I'm afraid that once the products are deleted from your store, there is no way to recover their custom descriptions, titles, or reviews, as we do not have access to that data anymore.
You should have edited the products in our platform to be able to push them back to the store and restore their descriptions.
So, again, we are very sorry for this situation, and it's very sad that you can not recover your custom descriptions, but I'm afraid it's out of our control now.
Thank you for your understanding, and good luck with your dropshipping journey.
Regards,
AppScenic
After adding items from a few dropshipping apps, my store was still lacking something. AppScenic has so many items I was looking for. Definitely worth checking them out!