Reviews (211)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its easy integration, wide range of quality products, and single-click import feature. They commend its efficient management of catalogs, inventory, and orders, as well as its SEO-boosting AI. The app's unique feature of sourcing items shipped from America is also appreciated. Merchants praise the customer support for its promptness and professionalism. The straightforward pricing, MAP, and shipping costs are also well-received. It's recommended for its ease of use, great product selection, and reliable delivery times.

April 14, 2023

Very very close to 5 stars. I'm new to this whole game but think I have finally mastered it...
Just a couple things:
1 - Need more colors...everything is gray, gray, gray (my store is home decor)
2 - Need more kid and pet things ($50 and up)
3 - Need more kitchen gadgets ($50 and up)
4 - Need a way to define searches. Not a prude but not interested in seeing all the adult toys :(
5 - I spend a lot of time editing descriptions and the have been quite a few times where I went back in and it was back to the original form. I always save but now I'm finding that I have to refresh each time to be sure it stays.

Boujeehomedecor
United States
12 months using the app
Appscenic Ltd replied May 30, 2023

Dear Customer,

Thank you for your detailed feedback on our Shopify app. We appreciate your valuable input as it helps us improve our services and meet the needs of our users better.

1. We understand your desire for more color variety, especially for a home decor store. We continuously work on expanding our product selection, including a wider range of colors, to cater to various aesthetic preferences. Rest assured, we are actively seeking new suppliers and products to provide more options for our users.

2. We appreciate your suggestion regarding the availability of more kid and pet items in the higher price range. Adding more products in these categories is on our radar, and we will strive to enhance our collection to meet the demands of our diverse user base.

3. Similarly, we recognize the importance of having a robust selection of kitchen gadgets in the higher price range. We are constantly expanding our inventory and actively seeking suppliers that offer quality kitchen gadgets with competitive pricing.

4. We understand that everyone has unique preferences and interests. We are pleased to inform you that we have implemented a filter in our catalog to exclude adult products. This will allow you to refine your search results and focus on the categories that align with your store's offerings.

5. Regarding the issue of edited descriptions not being saved consistently, we apologize for any inconvenience you experienced. We want to assure you that this issue has been resolved. We have implemented a special setting that allows you to disable the automatic sync for titles, descriptions, or images if desired. This way, you can have complete control over the content and ensure that your changes remain intact.

We appreciate your feedback, which has been instrumental in identifying areas for improvement. Your suggestions are crucial in helping us enhance our app's functionality and user experience. We're committed to continuously refining our platform to meet the needs of our valued users like you.

Once again, thank you for sharing your thoughts and suggestions. If you have any further questions or need assistance, please feel free to reach out to our support team. We're here to help you succeed in your dropshipping journey.

Best regards,
AppScenic Team

May 2, 2023

As a new business, everything has been great so far in terms of customer service and knowledgable, efficient, responses.

A lot of lighting items I have selected for my business have been out of stock for weeks, but it may just be the supplier.

I didn't see too many high end furniture selections for my specific curation, as most have been overly used in companies like Wayfair / AllModern, World Market, Amazon, etc. It would also be great to have a filter to select different styles such as contemporary vs. traditional. A lot of the same items seem to reload on each page when you continue to search.

MATTER IN MIND™
United States
5 months using the app
Appscenic Ltd replied May 9, 2023

Thank you for taking the time to leave us a review. We are thrilled to hear that our customer service and responses have met your expectations, and we will continue to work hard to provide you with the best possible service.

We apologize for any inconvenience caused by the lighting items being out of stock for weeks, and we will do our best to communicate any potential delays to you as soon as possible.

Regarding your feedback on our product catalog, we appreciate your suggestions for including more high-end furniture selections and adding a filter to select different styles. We constantly strive to improve the user experience and offer a wider range of products to meet our customers' needs, and we will take your feedback into consideration as we continue to make improvements.

Thank you again for your review, and please feel free to contact us with any further feedback or questions.

March 9, 2022

Very good app, I liked the way it is built. The only lets say less ideal is the fact that they don't yet have paypal for orders. They said it will be ready in the next few weeks...

ppmansrl
Ireland
17 days using the app