Appstle℠ Loyalty & Rewards
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
Rezensionen (327)
Anpassen
-
Nach Bewertung
Kudos to the Appstle support team! In my experience with numerous apps, tools, and services, your team stands out as one of the best. Every issue we've encountered has been swiftly and effectively resolved, showcasing not only your team's competence but also their dedication to customer satisfaction. Your support is consistently helpful and responsive, which has greatly contributed to our overall satisfaction with your service. Keep up the fantastic work!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
I recently had the pleasure of experiencing truly excellent customer service that went above and beyond my expectations. Natalie and Nancy delivered a superb level of assistance and provided me with invaluable information that made my entire interaction with Appstle an exceptional one. They were patient, thorough, and extremely helpful, ensuring that I had all the information I needed to resolve the issue I had. Their willingness to answer my questions and provide additional insights made me feel valued as a customer. I recommend Appstle, as I am confident that they will provide the same outstanding level of support that I received.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Just migrated from another company's app, and their customer service representative KATE handled everything for me. She was very efficient and provided attentive service. All my requests were handled promptly. The migration experience this time was excellent and unforgettable. The overall functionality of the app is comprehensive. I recommend everyone to give this app a try.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Great customer support and great app fucntionality to increase customer loyalty.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
At first look, I was excited about this app. Unfortunately, there have been issues. First, the migration of our loyalty list did not work and they told me I didn't do it. (I did, it said it was in progress and that it would take time, but it never happened). Then they said they would do it for me so I sent them the list. It took them days to get around to it, while I had to tell customers their points were temporarily unavailable. When they finally did get it done, they applied the total earned points over all time as the available points, exposing our company to significant potential losses. They said they're going to fix it, but I'm helpless unless I choose to just abandon this app, which I'm about an hour away from doing unless they get this fixed. As of my experience so far, I would caution anyone considering this app. I may change my opinion over time and if they get this resolved right away, but this could cost our company significantly.
Dear Merchant,
This is Ria, the co-founder of Appstle. We understand the importance of a smooth migration and always strive to provide our merchants with the same. I sincerely apologize for the less than stellar experience you had during migration, and for the inconvenience you encountered.
Rest assured, our team has rectified all the issues you had encountered. I hope your post migration journey is going well with Appstle, and wish you success and growth in your loyalty journey.
If there is anything further we can do to assist you, please do not hesitate to reach out to us. We are available 24x7x365, and will do our best to go over and beyond to support you.
I needed assistance migrating from my old system to Appstle Loyalty and was greeted with very friendly and efficient customer service who updated me with every step and let me know when it was complete. This was super helpful and easy. The efficiency made the transition so easy and I would do it again in a heartbeat if I had to
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Super app and if you have any problem theres a very fast support :)
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Great service. Very helpful. Took care of everything
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I really appreciate how much this loyalty app has to offer. Plus the responsive help from their support! Jackson was fantastic helping me get the colors and customizations set just how I hoped. Very excited for my customers to begin enjoying their rewards.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
We use APpstle subscription, so it was the obvious choice to use their loyalty program as well. Works great!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.