Appstle℠ Loyalty & Rewards
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
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We have been reaching out to their support throughout the entire integration process and they have been great! Their devs even got a few product enhancements live during this time. They have been able to solve every one of our requests!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Updating to 3-stars for a prompt attention from Appstle Customer Service and changes made to the app based on issues we identified. We are standing by for additional changes as discussed (e.g. activity/audit log) that will make this app ready for primetime, at which point we will reconsidering implementing this app for our store.
Hello.
Ria here, the cofounder of Appstle. Thank you for the feedback. And Thank you for your continued trust on Appstle Subscriptions.
We are working on adding the features you mentioned for Appstle Loyalty on high priority. The Activity Logs is already in the works, and should be ready soon. We will keep you informed. Feel free to reach out to me anytime at ria@appstle.com or support@appstle.com. We are available 24x7x365.
Was able to help change minor issue at midnight USA time. got it done better than expected.
Very good app!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
The app is comprehensive, and its standout feature is the exceptional customer support. They respond promptly to address any issues you encounter, going above and beyond to assist you.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Great customer service!! Momma answered all my questions and went beyond !!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Do not trust this company - i initially signed up for the trial, changed back to the free version over a week before the trial ended, but it still shows up as an ongoing subscription in my shopify billing. They confirmed I was on the free version and will not be charged after i queried this, but i am being charged. now they are saying I need to downgrade to the free version but my app already shows that the free plan is activated. Terrible support, obviously they have bad technical frameworks, wouldn't trust them.
Dear Merchant,
This is Ria, the co-founder of Appstle. We apologize for the inconvenience caused. As explained by the Merchant Success Senior Manager in the chats I went through, the app billings are done by Shopify, and your switch to free plan might not have reflected in their system, on time.
I see that the issue has now been resolved, with Shopify giving you app credits. We are glad you are staying with Appstle Loyalty. Please feel free to reach out to support@appstle.com for any other assistance you may need in future.
I worked with Kate and she was super quick to make the changes I needed in less than a minute! I have worked with a lot of the members of the team over time and they are all incredible at what they do and provide absolute customer satisfaction! I highly recommend the support team and this app to all! It's worth every penny to have the 24/7 support when you need it!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Easy to use and good help/chat in a very timely manner
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I cannot rate the app fully as it’s not live yet, but I can say that the Appstle team has been very helpful with answering questions and assisting in set-up.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.