Rezensionen (193)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
12. April 2024

Freundlicher, schneller und kompetender Service.

Kiwisport.de
Deutschland
5 monate mit der App
Appstle Inc. hat geantwortet 13. April 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5. Februar 2024

Exceptional Loyalty and Rewards Experience with Appstle App on Shopify

As a Shopify store owner, I'm constantly seeking ways to enhance customer engagement and loyalty. Enter Appstle Loyalty and Rewards app – a game-changer in the realm of customer retention. Let me share why this app has become an indispensable asset to my e-commerce journey.

First and foremost, the user interface of Appstle is intuitive and seamless, making the setup process a breeze. But what truly sets this app apart is its unparalleled customer service. During my app setup, I had the pleasure of interacting with Magnus, a customer service agent whose dedication and expertise exceeded my expectations.

Magnus went above and beyond to ensure that my experience with the Appstle app was nothing short of exceptional. His patience, attention to detail, and willingness to assist me every step of the way truly made a lasting impression. From answering my initial queries promptly to providing personalized guidance on optimizing the app for my store, Magnus demonstrated a level of professionalism and commitment that is rare to find.

Thanks to Magnus's invaluable assistance, I was able to seamlessly integrate the Appstle Loyalty and Rewards app into my Shopify store, and the I hope the results will be phenomenal.

The features offered by Appstle are robust and customizable, allowing me to tailor the loyalty program to suit my brand and target audience perfectly. Whether it's rewarding customers for purchases, referrals, or social media interactions, the flexibility of Appstle ensures that I can create tailored incentives that resonate with my customers.

In conclusion, I wholeheartedly recommend the Appstle Loyalty and Rewards app to any Shopify store owner looking to elevate their customer experience and drive long-term loyalty. And if you're fortunate enough to have Magnus assist you along the way, consider yourself in excellent hands. With Appstle, backed by exemplary customer service, the sky's the limit for e-commerce success. I am glad I found them!

Zealous Christian Gear
Vereinigte Staaten
Ein tag mit der App
Appstle Inc. hat geantwortet 7. Februar 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

23. Februar 2024

The app is great and has every all the features we are looking for in a Loyalty Program app. Switching from our current app to the Appstle app was a breeze! Hussain brought all the data over, customized the widget, and double checked to make sure the program was set up the same way as before. I would highly recommend Appstle and their great support team!

PurePursuit
Vereinigte Staaten
Etwa 5 stunden mit der App
Appstle Inc. hat geantwortet 24. Februar 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

19. Januar 2024

Fantsatic app, does what it says. Support is amazing, and help sort my issue in minutes. Excellent service!

Magicbox
Vereinigtes Königreich
3 monate mit der App
Appstle Inc. hat geantwortet 20. Januar 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

24. Januar 2024

At first look, I was excited about this app. Unfortunately, there have been issues. First, the migration of our loyalty list did not work and they told me I didn't do it. (I did, it said it was in progress and that it would take time, but it never happened). Then they said they would do it for me so I sent them the list. It took them days to get around to it, while I had to tell customers their points were temporarily unavailable. When they finally did get it done, they applied the total earned points over all time as the available points, exposing our company to significant potential losses. They said they're going to fix it, but I'm helpless unless I choose to just abandon this app, which I'm about an hour away from doing unless they get this fixed. As of my experience so far, I would caution anyone considering this app. I may change my opinion over time and if they get this resolved right away, but this could cost our company significantly.

Maziply Toys
Vereinigte Staaten
18 tage mit der App
Appstle Inc. hat geantwortet 24. Februar 2024

Dear Merchant,

This is Ria, the co-founder of Appstle. We understand the importance of a smooth migration and always strive to provide our merchants with the same. I sincerely apologize for the less than stellar experience you had during migration, and for the inconvenience you encountered.

Rest assured, our team has rectified all the issues you had encountered. I hope your post migration journey is going well with Appstle, and wish you success and growth in your loyalty journey.
If there is anything further we can do to assist you, please do not hesitate to reach out to us. We are available 24x7x365, and will do our best to go over and beyond to support you.

8. Februar 2024

Appstle team has never let us down in assisting all queries. Great job on support team!

USA-blackgoldelixir
Neuseeland
7 tage mit der App
Appstle Inc. hat geantwortet 9. Februar 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

6. März 2024

Set up process is really smooth and an awesome customer support team!

One Percent Nutrition
Vereinigte Staaten
Etwa 6 stunden mit der App
Appstle Inc. hat geantwortet 7. März 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

23. Januar 2024

Kudos to the Appstle support team! In my experience with numerous apps, tools, and services, your team stands out as one of the best. Every issue we've encountered has been swiftly and effectively resolved, showcasing not only your team's competence but also their dedication to customer satisfaction. Your support is consistently helpful and responsive, which has greatly contributed to our overall satisfaction with your service. Keep up the fantastic work!

mein-planbcoaching
Deutschland
5 tage mit der App
Appstle Inc. hat geantwortet 24. Januar 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

13. Mai 2024

The widget was very glitchy and didn't work well. So I had to download it. Thei rsupport seemed responsive, but a glitchy app is a no go for me.

The Eczema Company
Vereinigte Staaten
Etwa 6 stunden mit der App
Appstle Inc. hat geantwortet 15. Mai 2024

Dear Merchant,

We apologize you had a less than stellar experience with our app. That’s not what we strive for at Appstle.

The Merchant Success Engineer on your ticket was new to the product, and hence couldn’t gudie you properly. We were wondering if you could give us another chance - I have emailed you the details.

We truly believe you would like our product and we will ensure that your migration is stress free. We have migrated multitude of merchants from other apps. We sincerely apologize for the one off low experience you had. Please reach out me directly at ria@appstle.com if you have any questions.

26. Februar 2024

This app is great. Easy to use. Support is also fantastic! Support team helped partial on migrating from another app. Some small adjustments were also quickly made. Great work!

Party Owls
Australien
Etwa 2 stunden mit der App
Appstle Inc. hat geantwortet 27. Februar 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)