Appstle℠ Loyalty & Rewards

Fast and knowledgeable customer service. I needed help using some features on the app and within just a few minutes my issue was resolved. Thank you for the prompt resolution.

Would recommend. Had some difficulties getting certain things to work, but dev helped us figure out what we were doing wrong. App seems to do exactly what it's supposed to. Very appreciative of the quick response to our needs.

Great app.

I needed assistance migrating from my old system to Appstle Loyalty and was greeted with very friendly and efficient customer service who updated me with every step and let me know when it was complete. This was super helpful and easy. The efficiency made the transition so easy and I would do it again in a heartbeat if I had to

Great customer support and great app fucntionality to increase customer loyalty.

The app is relatively straightforward to use and has most features you need, but it's constantly being updated with new features! The best part, though, is the chat support if you need assistance. Of all the chat supports I've had to use (in terms of other Shopify apps), they're definitely the quickest, most responsive, and most reliable at any hour of the day. Certain things could use improvement like with the email template customizations, but it's negligible since I use another app for my emails anyway and Appstle works with the app I use.

I really appreciate how much this loyalty app has to offer. Plus the responsive help from their support! Jackson was fantastic helping me get the colors and customizations set just how I hoped. Very excited for my customers to begin enjoying their rewards.

Appstle is an awesome tool, but I have to say that I am even more impressed with the support.

Henry from Appstle has provided us with exceptional support. He is attentive, smart, and incredibly effective at solving issues with the Shopify plugin. His quick responses and thorough understanding of the technology have significantly enhanced our experience. It's rare to encounter a support engineer so dedicated and capable. Thanks to Henry, our e-commerce operations are smoother and more reliable.

Responsive to requests

Their customer service team is available 24/7, so I can always reach out to them whenever I encounter problems. The most amazing part is that I requested to add a function for free shipping on orders over a specified amount, which wasn't initially included when I was learning how to use their app. However, they got back to me and informed me that they had added this function just after a weekend, when I returned to the office on Monday. I was thrilled to see how quickly they could act! I've tried other loyalty apps as well, and whenever I inquired about a function, they always said, 'We will address your inquiry to our development team.' Unfortunately, I never heard back from them. I truly appreciate how promptly they respond to my questions. This is a much better experience than any other app I've used before. I will definitely recommend this app to other store owners I know!