Appstle℠ Loyalty & Rewards

Appstle℠ Loyalty & Rewards

Avis (299)

Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
9 mars 2024

I just installed and am getting going with it but so wonderful so far! This app has everything I needed for a fraction of the price of my previous app. The amount of users/customers/ orders is the kicker for me, plus the features included even in lower priced plans. The customer service has been amazing! So much help easily and quickly. That has been a life saver!

Digital Deco Designs
États-Unis
3 jours d’utilisation de l’application
Appstle Loyalty a répondu 10 mars 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

21 mai 2024

Excellent service!

All Things Homeopathy
États-Unis
4 mois d’utilisation de l’application
Appstle Loyalty a répondu 22 mai 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

11 décembre 2023

Was able to help change minor issue at midnight USA time. got it done better than expected.

Karlee Smith Bras
États-Unis
Environ 2 mois d’utilisation de l’application
23 janvier 2024

Kudos to the Appstle support team! In my experience with numerous apps, tools, and services, your team stands out as one of the best. Every issue we've encountered has been swiftly and effectively resolved, showcasing not only your team's competence but also their dedication to customer satisfaction. Your support is consistently helpful and responsive, which has greatly contributed to our overall satisfaction with your service. Keep up the fantastic work!

mein-planbcoaching
Allemagne
5 jours d’utilisation de l’application
Appstle Loyalty a répondu 24 janvier 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

7 janvier 2024

I recently had the pleasure of experiencing truly excellent customer service that went above and beyond my expectations. Natalie and Nancy delivered a superb level of assistance and provided me with invaluable information that made my entire interaction with Appstle an exceptional one. They were patient, thorough, and extremely helpful, ensuring that I had all the information I needed to resolve the issue I had. Their willingness to answer my questions and provide additional insights made me feel valued as a customer. I recommend Appstle, as I am confident that they will provide the same outstanding level of support that I received.

8thereal
États-Unis
8 jours d’utilisation de l’application
Appstle Loyalty a répondu 8 janvier 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

3 décembre 2023

Support is very helpful. They directly addressed all of the issues I brought up and directed me to resources where I could get any outside help needed as well.

Mercado Central NYC
États-Unis
19 jours d’utilisation de l’application
Appstle Loyalty a répondu 4 décembre 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

24 janvier 2024

At first look, I was excited about this app. Unfortunately, there have been issues. First, the migration of our loyalty list did not work and they told me I didn't do it. (I did, it said it was in progress and that it would take time, but it never happened). Then they said they would do it for me so I sent them the list. It took them days to get around to it, while I had to tell customers their points were temporarily unavailable. When they finally did get it done, they applied the total earned points over all time as the available points, exposing our company to significant potential losses. They said they're going to fix it, but I'm helpless unless I choose to just abandon this app, which I'm about an hour away from doing unless they get this fixed. As of my experience so far, I would caution anyone considering this app. I may change my opinion over time and if they get this resolved right away, but this could cost our company significantly.

Maziply Toys
États-Unis
18 jours d’utilisation de l’application
Appstle Loyalty a répondu 24 février 2024

Dear Merchant,

This is Ria, the co-founder of Appstle. We understand the importance of a smooth migration and always strive to provide our merchants with the same. I sincerely apologize for the less than stellar experience you had during migration, and for the inconvenience you encountered.

Rest assured, our team has rectified all the issues you had encountered. I hope your post migration journey is going well with Appstle, and wish you success and growth in your loyalty journey.
If there is anything further we can do to assist you, please do not hesitate to reach out to us. We are available 24x7x365, and will do our best to go over and beyond to support you.

12 avril 2024

I highly recommend this app and the engineer helps a lot to set up the app to my website.

TOMA TONO
Canada
13 jours d’utilisation de l’application
Appstle Loyalty a répondu 13 avril 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

7 juin 2024

Nous venons de commencer avec cette application, nous utilisons appstle subscription depuis plusieurs mois avec succès. Les premiers pas avec Loyalty sont simples, nous espérons que cela aidera grandement à la croissance. Comme d'habitude avec Appstle, le support est au top avec une réactivité excellente et des réponses qui résolvent tous les problèmes que nous pouvons rencontrer. Merci !

KerWell
France
1 jour d’utilisation de l’application
Appstle Loyalty a répondu 8 juin 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

22 janvier 2024

Super app and if you have any problem theres a very fast support :)

PhiBobo's Zaubernadel
Autriche
3 mois d’utilisation de l’application
Appstle Loyalty a répondu 23 janvier 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)