Avis (255)

Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
21 avril 2024

Very good customer service! App is also good!

Insomnia Smoke
Lettonie
Environ un mois d’utilisation de l’application
Appstle Inc. a répondu 22 avril 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

9 mai 2024

Just migrated from another company's app, and their customer service representative KATE handled everything for me. She was very efficient and provided attentive service. All my requests were handled promptly. The migration experience this time was excellent and unforgettable. The overall functionality of the app is comprehensive. I recommend everyone to give this app a try.

My Denim Fashion
Malaisie
2 jours d’utilisation de l’application
Appstle Inc. a répondu 10 mai 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

6 mai 2024

Their customer service team is available 24/7, so I can always reach out to them whenever I encounter problems. The most amazing part is that I requested to add a function for free shipping on orders over a specified amount, which wasn't initially included when I was learning how to use their app. However, they got back to me and informed me that they had added this function just after a weekend, when I returned to the office on Monday. I was thrilled to see how quickly they could act! I've tried other loyalty apps as well, and whenever I inquired about a function, they always said, 'We will address your inquiry to our development team.' Unfortunately, I never heard back from them. I truly appreciate how promptly they respond to my questions. This is a much better experience than any other app I've used before. I will definitely recommend this app to other store owners I know!

FMS Model
R.A.S. chinoise de Hong Kong
3 jours d’utilisation de l’application
Appstle Inc. a répondu 7 mai 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

9 mai 2024

very nice app with a good support and loyalty program, i will continue working with tham

שיאננדה
Israël
1 jour d’utilisation de l’application
Appstle Inc. a répondu 10 mai 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 avril 2024

Fantastic support staff - very helpful! The app itself also has a lot of features to it which more expensive alternatives do not.

Minifigs.me
Royaume-Uni
4 mois d’utilisation de l’application
Appstle Inc. a répondu 6 avril 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

11 avril 2024

I recommend this extension for anyone looking for a good loyalty program. They have everything you need to start one new, and their customer support team is very responsive to help with anything!

Secret Wine Door
France
Environ 2 mois d’utilisation de l’application
Appstle Inc. a répondu 12 avril 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

18 mai 2024

Great experience, customer service response speed and technical support are excellent.

Yiyangxing Digital Technology (Longyan) Co., Ltd.
Chine
Environ 4 heures d’utilisation de l’application
Appstle Inc. a répondu 19 mai 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

24 avril 2024

We've been through the ringer with a couple of the well known entities in the loyalty space. After being tired of constantly feeling like we were getting gauged on price and then being provided with lackluster support, we gave Appstle a try and WOW! I am so glad we did. So far, the price is more than fair and the support is unbelievable. We've needed a little help getting familiar with the app, setting up our program and moving existing points over form another platform. The team at Appstle has responded immediately to every request and gone above and beyond to help us even with the little things. Very happy customer here.

The Christmas Light Emporium
États-Unis
4 jours d’utilisation de l’application
Appstle Inc. a répondu 25 avril 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

10 avril 2024

Great experience so far, migration from Stamped was a breeze and the bulk fix feature is also quite helpful. We had so many issues with the previous rewards app we were using, but our experience with Appstle has been so much better!

GOLF Partner USA
Japon
Environ un mois d’utilisation de l’application
Appstle Inc. a répondu 11 avril 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

13 mai 2024

The widget was very glitchy and didn't work well. So I had to download it. Thei rsupport seemed responsive, but a glitchy app is a no go for me.

The Eczema Company
États-Unis
Environ 6 heures d’utilisation de l’application
Appstle Inc. a répondu 15 mai 2024

Dear Merchant,

We apologize you had a less than stellar experience with our app. That’s not what we strive for at Appstle.

The Merchant Success Engineer on your ticket was new to the product, and hence couldn’t gudie you properly. We were wondering if you could give us another chance - I have emailed you the details.

We truly believe you would like our product and we will ensure that your migration is stress free. We have migrated multitude of merchants from other apps. We sincerely apologize for the one off low experience you had. Please reach out me directly at ria@appstle.com if you have any questions.