Appstle℠ Loyalty & Rewards

Appstle℠ Loyalty & Rewards

Recenzje (299)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 94% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
8 luty 2024

Appstle team has never let us down in assisting all queries. Great job on support team!

USA-blackgoldelixir
Nowa Zelandia
7 dni korzystania z aplikacji
Appstle Loyalty odpowiedział(a) 9 luty 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

21 maj 2024

Incredible improvement to customer satisfaction in my company. The support team is also incredibly helpful and willing to help you do whatever needed to maximize your success with their apps! I would recommend them to anyone! You won't regret it!

Vee's Freeze Dried Treats
Stany Zjednoczone
37 minut korzystania z aplikacji
Appstle Loyalty odpowiedział(a) 22 maj 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

31 styczeń 2024

It's "ok". Two problems we came across:

(1) We signed up for a trial based on Appstle website stating that it has Store Credit as a feature (see their pricing matrix). It doesn't.

(2) We wanted to automatically award points when a customer signs up for the loyalty program. Problem is, this doesn't happen when the user is already a customer. It ONLY awards points when the person is new entirely (not a customer). 99% of our loyalty program signups are AFTER the first sale takes place, so this feature doesn't work for us. Customer support regard this as "expected behavior". I don't. So we're going with another loyalty app.

Sienna Wolf
Stany Zjednoczone
9 dni korzystania z aplikacji
Appstle Loyalty odpowiedział(a) 12 luty 2024

Dear Merchant,

This is Ria, the co-founder at Appstle. I apologize for the less-than-stellar experience with our Loyalty app. The 'user behavior' and 'points awarding' rule you have mentioned can be achieved, and our development team has already implemented it after receiving your feedback.

Regarding Store Credit, store credits are generally given as a refund or gift and can be done using Appstle Loyalty. If you have any specific use cases to achieve around store credits, I would love to hear it, and we will try to implement it if possible. Our CPO had also reached out to you separately regarding this.

Please reach out to us at support@appstle.com if you would like to give us another chance, and we will assign an experienced engineer to help you with the setup.

8 grudzień 2023

Mona was a real great help in solving my website concerns.

The Scarlet Company
Singapur
9 miesięcy korzystania z aplikacji
Appstle Loyalty odpowiedział(a) 9 grudzień 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

22 kwiecień 2024

Easy to use and good help/chat in a very timely manner

DK Beauty
Kanada
Około miesiąca korzystania z aplikacji
Appstle Loyalty odpowiedział(a) 23 kwiecień 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

7 marzec 2024

The app is comprehensive, and its standout feature is the exceptional customer support. They respond promptly to address any issues you encounter, going above and beyond to assist you.

Hyper Rewards
Kanada
Około miesiąca korzystania z aplikacji
Appstle Loyalty odpowiedział(a) 8 marzec 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

13 grudzień 2023

Mi trovo bene. Assistenza ottima, mi hanno aiutata nella creazione grafica della pagina anche se non è personalizzabile al 100% e sembra una "pagina" diversa dal mio sito. Ripeto, molto disponibili e professionali. Chat immediata. L'App funziona bene per le mie esigenze.

foodpropslover
Włochy
8 miesięcy korzystania z aplikacji
Appstle Loyalty odpowiedział(a) 14 grudzień 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

4 sierpień 2024

excellente appli et très bon suivi des développeurs
merci

Ascenbio
Francja
Około 10 godzin korzystania z aplikacji
Appstle Loyalty odpowiedział(a) 6 sierpień 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

30 grudzień 2023

So far this app is great! It was easy to set up and the support via live chat is SOO responsive and helpful! Couldn't ask for more.

Tuma's Books
Stany Zjednoczone
24 dni korzystania z aplikacji
Appstle Loyalty odpowiedział(a) 31 grudzień 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

10 kwiecień 2024

I have not yet used the app but the support to make the migration was awesome. The fact that pricing is low compared to other alternatives made me make the decision to migrate. Thank you so much!

Puerto Rico Coffee Hub
Stany Zjednoczone
Około 2 godziny korzystania z aplikacji
Appstle Loyalty odpowiedział(a) 11 kwiecień 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)