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We use APpstle subscription, so it was the obvious choice to use their loyalty program as well. Works great!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I love this app, it has so many features for a complete loyalty solution. I did have a couple of issues in customizing the installation BUT the Appstle devs worked immediately to help me resolve everything, and I can't speak highly enough of their customer support because it is outstanding. Definitely give this app a go!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
This app is amazing! It has excellent free plan and the paid one is also fairly priced. The support team are fantastic and always happy to help. I needed a few changes and customisations and the team solved all my issues and helped with all my queries! Look forward to rewarding my customers now I won’t hesitate to go on the paid plan when time comes
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Very professional team they helps me a lot, and this app ,I can say, is the best i tested for loyalty
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Customer service has been amazing. They help me set the whole thing up and transfer from Smile. Im so happy I made the switch!!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Do not trust this company - i initially signed up for the trial, changed back to the free version over a week before the trial ended, but it still shows up as an ongoing subscription in my shopify billing. They confirmed I was on the free version and will not be charged after i queried this, but i am being charged. now they are saying I need to downgrade to the free version but my app already shows that the free plan is activated. Terrible support, obviously they have bad technical frameworks, wouldn't trust them.
Dear Merchant,
This is Ria, the co-founder of Appstle. We apologize for the inconvenience caused. As explained by the Merchant Success Senior Manager in the chats I went through, the app billings are done by Shopify, and your switch to free plan might not have reflected in their system, on time.
I see that the issue has now been resolved, with Shopify giving you app credits. We are glad you are staying with Appstle Loyalty. Please feel free to reach out to support@appstle.com for any other assistance you may need in future.
Annie from Appstle provided outstanding service when I reached out with a question regarding the display of my logo in the email template. Not only did she provide custom code to meet my requirements, she also demonstrated diligence and genuine care for her customer by ensuring that the amendments were tested thoroughly. As an IT illiterate I had commenced my journey in setting up the Appstle Loyalty Rewards app with some trepidation but my experience with Annie promises that the rest of the process will be supported by the Appstle team.
Customer Service was Great. Got the job done quickly and followed up to be sure it was done as requested. Great company!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Appstle has THE BEST support engineers in the world. I installed their subscription app and loyalty app. They are an incredible team of 15 engineers that are there to support you every question and perform customizations for your brand. Not only that, but they are incredibly friendly, fast working, do high quality work and really bear with you as you shoot them technical questions from a technical perspective. Thank you appstle and team for rocking!!!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
The customer service and support is exceptional! Highly recommend :)
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)