Appstle℠ Loyalty & Rewards

Appstle℠ Loyalty & Rewards

評價 (299)

整體評分
4.9
各級評分數量
  • 94% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年2月8日

Appstle team has never let us down in assisting all queries. Great job on support team!

USA-blackgoldelixir
紐西蘭
使用應用程式 7天
Appstle Loyalty 已回覆 2024年2月9日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

2024年5月21日

Incredible improvement to customer satisfaction in my company. The support team is also incredibly helpful and willing to help you do whatever needed to maximize your success with their apps! I would recommend them to anyone! You won't regret it!

Vee's Freeze Dried Treats
美國
使用應用程式 37分鐘
Appstle Loyalty 已回覆 2024年5月22日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

2024年1月31日

It's "ok". Two problems we came across:

(1) We signed up for a trial based on Appstle website stating that it has Store Credit as a feature (see their pricing matrix). It doesn't.

(2) We wanted to automatically award points when a customer signs up for the loyalty program. Problem is, this doesn't happen when the user is already a customer. It ONLY awards points when the person is new entirely (not a customer). 99% of our loyalty program signups are AFTER the first sale takes place, so this feature doesn't work for us. Customer support regard this as "expected behavior". I don't. So we're going with another loyalty app.

Sienna Wolf
美國
使用應用程式 9天
Appstle Loyalty 已回覆 2024年2月12日

Dear Merchant,

This is Ria, the co-founder at Appstle. I apologize for the less-than-stellar experience with our Loyalty app. The 'user behavior' and 'points awarding' rule you have mentioned can be achieved, and our development team has already implemented it after receiving your feedback.

Regarding Store Credit, store credits are generally given as a refund or gift and can be done using Appstle Loyalty. If you have any specific use cases to achieve around store credits, I would love to hear it, and we will try to implement it if possible. Our CPO had also reached out to you separately regarding this.

Please reach out to us at support@appstle.com if you would like to give us another chance, and we will assign an experienced engineer to help you with the setup.

2023年12月8日

Mona was a real great help in solving my website concerns.

The Scarlet Company
新加坡
使用應用程式 9個月
Appstle Loyalty 已回覆 2023年12月9日

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

2024年4月22日

Easy to use and good help/chat in a very timely manner

DK Beauty
加拿大
使用應用程式 大約1個月
Appstle Loyalty 已回覆 2024年4月23日

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

2024年3月7日

The app is comprehensive, and its standout feature is the exceptional customer support. They respond promptly to address any issues you encounter, going above and beyond to assist you.

Hyper Rewards
加拿大
使用應用程式 大約1個月
Appstle Loyalty 已回覆 2024年3月8日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

2023年12月13日

Mi trovo bene. Assistenza ottima, mi hanno aiutata nella creazione grafica della pagina anche se non è personalizzabile al 100% e sembra una "pagina" diversa dal mio sito. Ripeto, molto disponibili e professionali. Chat immediata. L'App funziona bene per le mie esigenze.

foodpropslover
義大利
使用應用程式 8個月
Appstle Loyalty 已回覆 2023年12月14日

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

2024年8月4日

excellente appli et très bon suivi des développeurs
merci

Ascenbio
法國
使用應用程式 大約10小時
Appstle Loyalty 已回覆 2024年8月6日

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

2023年12月30日

So far this app is great! It was easy to set up and the support via live chat is SOO responsive and helpful! Couldn't ask for more.

Tuma's Books
美國
使用應用程式 24天
Appstle Loyalty 已回覆 2023年12月31日

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

2024年4月10日

I have not yet used the app but the support to make the migration was awesome. The fact that pricing is low compared to other alternatives made me make the decision to migrate. Thank you so much!

Puerto Rico Coffee Hub
美國
使用應用程式 大約2小時
Appstle Loyalty 已回覆 2024年4月11日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)