Appstle℠ Memberships

Always really great customer service

We've had a few hiccups with regard to set up but overall, it's a great app. The support team is helpful as well!

Customer Support team is quite helpful.

Very good app and very good support from the team

The app is very efficient and the customer service is very responsive for any customization needs

UPDATED 9/15/2024

Appstle did eventually fix the problems we had, and has been functioning flawlesslly since. They have also provided excellent customer service since fixing all issues.

I would have given 5 stars exept for the issues we had that took too long to fix.

UPDATED 9/19/23
I initially gave Appstle Membership 5 stars.

We have been using Appstle Membership since the end of February. Unfortunatley we are still having kinks that need to be worked out, that have supposedly been fixed, the biggest issue are tags not being removed from customers when their cancelled memberships expire, which gives customers unpaid for access to membership content. I have put an ultimatum on the line and if the app isn't working properly, I will be back to shopping fo an App to handle our membership needs, which I am not looking forward to as migrating from one app to the next is a huge pain and takes a lot of time and energy.

Wow! We are a Membership/Subscription model for accessing digital content on our website. We were using ReCharge, but found lack of support, continuos issues, and the need to add apps and work arounds to have our Memberships managed well to be too much with what we were paying to ReCharge. I researched Appstle, and initially wanted to move to their subscription platform, but they recommended with my needs the Membership App would be better.

The migration went incredibly smooth, without disrupting our customers access to content, and we were able to get rid of 2 other apps that were needed with ReCharge because gating the content, and accurate tagging are taking place in Appstle Memberships. Best of all, the customer can cancel their membership at anytime, and keep access to the content until their membership expires!

We also find that the customer interface is more intuitive, and functions correctly, so I am not getting emails from customers asking me to help them cancel their memberships, because it isn't working.

The support we receive from Appstle is top notch. I do not need to create work arounds to have my site function the way it was intended. I wish we would have started with Appstle Memberships first.

I'm very satisfied with the support from Appstle. They respond quickly and always make sure to explain things in a way that I can understand

Good Experience! Nayyab was very helpful and consistent! Helped me navigate through setting up the app.

Got my first product set up smoothly, but could not access the Member Portal. Contacted support through the chat. They couldn't fix immediately so I had to wait on the dev team. Took a few days to connect with the dev team, but once I did the issue was solved in 5 minutes. Great product once it's up and running.

Have been evaluating different membership apps and Appstle app seems to be the only one not charging transaction fees. The beginning was a little challenging with multiple customer service agents and long wait times. Then I was connected to Mann who had a great idea to set up a quick meeting to discuss everything. We set up the membership plan in 30 min.