Appstle℠ Memberships

Their support is amazing, even when I'm getting set up and using the free plan.

Have been evaluating different membership apps and Appstle app seems to be the only one not charging transaction fees. The beginning was a little challenging with multiple customer service agents and long wait times. Then I was connected to Mann who had a great idea to set up a quick meeting to discuss everything. We set up the membership plan in 30 min.

This app is amazing...it does everything I was hoping for in a membership app, with amazing customer support when I needed some assistance with settings details, and all for a very reasonable price. If I could give this more than 5 stars I would! I tested other apps first so that you don't have to...this is the best membership app for Shopify!

So far this app has been everything I wanted it to be. The support team has been great and has been quick to respond and help resolve all of the issues I've had so far.

I'm only giving 4 stars instead of 5 because my store is not yet live so I don't yet know how this will handle the masses. I've only done testing and it's worked great so I am hopeful it continues to impress. I'll update the review once we see what happens.

We wanted to setup a membership option for our shop where we could automatically give free shipping and discounts, and this is exactly what we were looking for. At first, it looked to be a little confusing to setup - but their customer service chat talked us through every step and even setup several tweaks and integrations. Seriously, one of the BEST customer service experiences we've EVER had, especially with regard to Shopify! :-D

I was looking for a Membership app, easy to understand with every tool needed. Found this app and it's awesome. I'm very happy with the App and the amazing support team

I normally do not write reviews, however the Customer Support for this APP is untouched! It can be daunting to implement systems into your Shop without a knowledge of HTML Coding. Appstle may not have the easiest to understand instructions, but their customer support is FAST, Responsive, & knowledgeable! Every issue I have come across has been solved in no time. Thanks Appstle for allowing me to accomplish my business ventures!

Exelente servicio al cliente

This is an update on my initial review. Before signing up with Appstle, I was using another membership app that lacked a feature that my customers requested. Appstle offered that feature so I switched apps. That was back on August 1st, 2022. It is now the end of November. At first I thought everything was fine, but I was very mistaken. There was one issue after the other. I would always contact their customer service via Chat and they would respond in a timely manner, but wouldn't completely fix the problems. Issues continued on and on for 3 months with no satisfactory resolutions. Customers were being double billed (even after they cancelled their membership!), they were being billed the wrong amounts, the wrong billing intervals, non-members were continually able to access products that were supposed to be restricted and only accessible to paid members, customer tags weren't being removed once a customer cancelled their membership so they were able to continue accessing restricted collections/products even after they no longer paid for the membership, and the list goes on. Another downside to using this app was that I had to force a connection with Stripe as my payment gateway. In the US (my location) Shopify doesn't support Stripe payments and therefore my payment gateway options were limited. No shop pay, shop installments, Shopify capitol offers, etc. I gave them 3 months to fix everything. They were always responsive and professional, but completely failed to fix anything. As a result, my business sales tanked. Members were cancelling and frustrated with the continued, unresolved billing issues. My business's reputation as being one of the top, go-to stores in my niche was at serious risk. This app almost cost me my entire business, which I've worked so hard to build. Let my disastrous experience serve as a warning to others.

Talented developers with a great app. The most logical membership creation tool on the app store. It is new, so naturally it has room to grow, but I believe in future it will be spotless. The team are super helpful and always looking to improve the app.