Appstle℠ Memberships

We are extremely happy with both the Membership and Subscriptions apps and support we receive from Appstle. The team's assistance in migrating us from our existing apps was so valuable. We look forward to using many of the features of the Subscriptions and Membership app to grow our business. Knowing you provide this level of support gives us the confidence to move forward.

When the App works correctly, it's great! The customer service team is prompt in replying to questions or queries. And the app is a great way to automate the subscription process through Shopify. However.....

In the last 6 months we have numerous issues with subscriptions failing, changes being made in the back end of the system without our knowledge resulting in customers being over charged (More than 30+ subscriptions for the 2nd year in a row), renewal prices being changed, product type mysteriously changing to physical instead of digital. The response from support team has been varied. Often resulting in us waiting days as they discuss with developers to solve issues.

I don't know if I would reccomend this app.

This app has been really great for growing our business online. The team is available to assist with any questions 24/7 with great response time and they include a video of how they fix your issue, so that you can learn for the future. Very great support team!!

Appstle has been an excellent partner in providing added value to our customers via our PortalPass+ membership program, and our normal Rewards program available to non-premium members via Appstle Loyalty.

Along with providing excellent products, they provide excellent customer services that helps us out rather quickly and fully.

Hussain was super helpful and took great patience to deal with issues setting up my membership plan. I've used other membership apps before which could not meet my requirements. Appstle Membership app is fantastic and I would recommend anyone with memberships on their site to use this app!