Archive Instagram & TikTok UGC

I had a concern with the app initially but the customer support team stepped in quickly and made things right. Highly recommend Archive to anyone looking to display UGC on their store. Great product and looking forward to new features down the road!

Our team uses this app constantly for social listening and partnership/campaign tracking. Their customer experience is great as well!

Archive has been a game-changer for our influencer and content department. Our influencer team is able to track all tags and organize them in the collections tab. We especially love the super-search feature which allows us to search content based on specific needs. Their customer service is also really helpful and responsive when we have any questions. We highly recommend!

Pricing info is confusing. Some transparency would be good. Either start with a low-tier plan or forced to talk to a sales agent is not a good first impression.

We've been using Archive for about a year now and it fills a major need for us. If you're running an influencer or UGC program at any kind of scale you're going to need something like this - and there really isn't any direct competitor I'm even aware of.

It does exactly what it promises to do; automatically finds and (ummm...) archives any UGC that's posted about your brand on Instagram and Tiktok - as long as you're @mentioned in the post. (On IG it will capture hashtags too.)

Just based on that, it's worth it in the hours saved. But there are a couple of other things that are worth mentioning that make it a little better than that:

1. It captures and downloads Stories, which otherwise might not last long enough for you to even find them.

2. It has built in tools to help you speed up the rights-request process.

3. It's putting all of that content into a visual "wall" where you can tag and sort it to your liking which is a lot easier/more intuitive than doing that in Dropbox or Google Drive.

4. It's being developed really quickly and they have a great team that's putting a ton of effort into it. They've gone way above and beyond to help me with whatever issues I've had.