ARCS Support Ticketing System
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Highlights
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Works with the latest themes
About this app
Allows customers to contact store owner/manager using support ticket
ARCS Support Ticketing System is simple and scalable app to assist stores in better customer support and communication management. Stores can provide better customer service by allowing customer to contact them by initiating a support ticket and store owner / manager to review and respond to those customer inquires / issues / feedback from a single system.
- Turn off / on ticketing capability for store customers
- Customize content that will displayed on support page
- Track ticket status
Pricing
14-day free trialUp to 1000 tickets
$2.99 / month
Up to 3000 tickets
$4.99 / month
Up to 7000 tickets
$8.99 / month
Unlimited tickets
$15.99 / month
Up to 1000 tickets
$2.99 / month
Up to 3000 tickets
$4.99 / month
Up to 7000 tickets
$8.99 / month
Unlimited tickets
$15.99 / month
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
1 review
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
- 100% of ratings are 1 stars
The app wasn't working on the Debut theme and wouldn't appear in the add a section area as their instructions said. Tried emailing support as my trial period is ticking away and I can't even use it. No response.
Uninstall I guess.
Paramount camera store is using Debut theme which is using v1.0. Our Support Ticket will only work on version 2.0 as v 1.0 doesn't support App Blocks.
My apologies for delay is response as our offices were closed due to Thanksgiving holiday.
About this app
Built by ARCS Group Ltd.
About ARCS Group Ltd.
1.0 average rating
2 years building apps for the Shopify App Store
405 Charing Cross Way, Nepean, ON, K2J 5X9, CA
Support
Send a messageapp-support-ticketing@arcsprd.com
Resources
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