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beautiful app + Great customer service. However, some issues with their premium features (amazon reviews):
1) Doesnt import videos if the Amazon product review has a video. Video is by far the best way to convince customers to buy so for this app to import everything EXCEPT the videos is odd. Especially since this is a premium feature. It's like ordering a steak dinner and getting the mash potatoes and veggies without the Steak. The video review is the steak.
2) App isnt compatible with parent child listings. App merges ALL the reviews of a parent child listing regardless of which product the actual review is for into 1 product. The only way to fix this (that I see), is to go through every single review and delete the mismatches manually (time consuming).
3) Amazon Review Titles are not importing. I'm pretty sure they are supposed to (because there are options to modify titles). Not sure what's going on there. Maybe a bug?
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Overall its a really nice app with lots of great features. You can tell a lot of time and effort went into it's development. It feels solid and looks beautiful. However, It's a bit of a hard sell for the premium features because they leave out the best stuff (video reviews are the best reviews) and is buggy (parent child merging reviews). To me, premium means it shouldn't be buggy and should include videos reviews too.
Overall, Im going to keep using this app for a while and give it 5 stars in "good faith" that some improvements will be made. Lots of things these guys do right and outstanding customer service (very responsive). It's a beautiful nice app.
thank you!
Hello, thank you for your feedback. And allow me to clear some misunderstanding
2- regarding to point 2 the product in amazon has 2 variants therefor the reviews are mixed between these 2 variants and you have separate products for each variant , so there's no way to get you reviews for one variant
the app can't know that your product related to first or second variant
Normally the product has 2 variants so all reviews will match what in your store but your case is different since you separated the variants into separate products pages.
check this image https://ibb.co/6DnVjNq
( Also you made a request to remove the reviews section from products pages and you want only testimonial widget which it will show all reviews for all products you have)
I hope it's clear now
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Regarding to other question.
1- Widgets settings are different from app settings because maybe you want to set specific settings for that widget to give you more flexibility, also we have many widgets if we added all settings in one page it will be very huge and complicated.
2- You can sort the reviews by 1- images 2- by date (latest) 3- by stars
3- for read more you have some js code that prevent it from working we can fix it for your theme if you told us about it. (Anyway I fixed it and it's working now.)
Thank you.
Areviews App.
After trying so many apps , i highly recommend this app it's so good and the free plan is amazing for beginner no any other app offer what Arereviews offers. Thank you so much for this app
This App Is BEYOND Amazing
1- price is the best compared to others
2- functions and options in this app are the best and will fit each store
Customer services : i never ever ever waited more than 30 minutes to get a reply, help, support, links, & i have sent a ton and they were always more than happy to help me.
I highly recommend this, if your looking for a reviews app, look no further. this is the one.
I dont usually write reviews, but this app deserves it
I'm using this app to import reviews from AliExpress because it is incredibly feature rich and offers a whole host of widgets to display reviews on my site in a variety of different ways, and other useful integrations including Google Shopping. The main reason I chose this app is because of their automated reviews importer that imports reviews from Oberlo without the need to cut and paste every URL from AliExpress. I'm not sure any of their competitors are doing that. Their customer support has also been very responsive and attentive and they have assisted me with various set ups and made best efforts to address bugs I reported in a reasonable timeframe. I would definitely recommend this app!
Great app. Great support. A bit more documentation would help sometimes. But you can always email support. Does everything I need.
I've never experienced such a perfect customer service before. Truly amazed at how quickly and professionally they were able to solve my problem. They event sent me a quick loom video showing how he fixed it. OGs!!
Perfect for my drop shipping store. I love that I can customize this in so many ways to fit my brand. I chose cute pink hearts instead of yellow stars for reviews. I am so surprised at all the options for style and function. The best part is the customer service. They get back to you right away! So fast and helpful. Very responsive. This is the best aliexpress reviews app I've used. You will not be disappointed.
WONDERFUL CUSTOMER SERVICE. LOVE THE APP. Adel helped me tones with all of my custom review edits. Much gratitude.
The best reviews app out there. Trust me. You can do all what you expect from a reviews app and even more.
If you run a dropshipping business, forget about all the other apps and install this one. It will make your product pages much more appealing with very little effort. One more thing, the customer service is just amazing. I had an issue with some customization features and one of the developers went back and forth with me via email until it was solved. They even sent a customized piece of code to achieve what I was trying to do. Great great app. I recommend it all the way!
Application au top, juste bien la configurer dès le début et après ca roule.
Rien à dire service client efficace, probleme résolue dans la journée, Bravo !