리뷰 (621)

전체 평점
4.6
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2024년 9월 22일

Não consegui fazer nada muito ruim não consegui nem se que achar onde colocar os reviws nos produtos

XMinhalojax
브라질
앱 사용 기간 20일
답글 Areviews App개 2024년 9월 24일

Sorry for that, I noticed you didn't contact us , therefor I tried to contact you to help you with installation but you didn't reply till now please reply to us to fix this issue.

2024년 4월 25일

We have been using the App since a long time, but suddenly today the app has started glitching and causing my product pages to go down. The reviews do not show up and every product page which has this app embedded/enabled on it is down. We can not view the product or anything and tons of customers are leaving the website due to this issue.
This is very disappointing as it has caused us a major loss in revenue and an app which has been on the market since so long should have a grip on such things. Unless they resolve this issue ASAP and compensate me for my losses, i will not edit this review. Utter disappointment!!

OneHub
파키스탄
앱 사용 기간 1년 초과
답글 Areviews App개 2024년 4월 26일

Sorry for the inconvenience, you are the first one reporting this today.
I contacted you to check it and help you fix the issue please reply to the message I sent you.

We contacted you many times but we are not getting any reply from you
Please reply to the messages so we can help you with the issue.

2024년 7월 17일

I've been using the Areviews platform to manage my business reviews, but have run into some significant issues with the bulk import functionality that have not been adequately addressed.

Bulk Import Functionality Not Working
The core problem I've experienced is that I'm unable to successfully import reviews in bulk via the provided URL feature. This is a critical functionality for my needs, as I have a large volume of reviews to manage. However, the import consistently fails, with no clear explanation or troubleshooting steps provided.

Unresponsive Support
I've reached out to the Areviews support team multiple times to get assistance with the import issues, but the responses have been unsatisfactory. Rather than providing a solution, the support team has simply stated that the problem will be addressed in a future product update, without giving any timeline for when that might occur.

My Store
미국
앱 사용 기간 대략 20시간
답글 Areviews App개 2024년 7월 18일

Sorry for the inconvenience
I checked your store and I can see you didn't send us any messages

And you installed the app yesterday and uninstalled it today after this review, you didn't give us a chance to help you.

The bulk import is fully working if you need it please contact us we will help you with it if you have an issue.

Best Regards.

2024년 9월 27일

a pior extensão horrível

Jvariedade
브라질
앱 사용 기간 6개월
답글 Areviews App개 2024년 9월 30일

Hello, the extension on Dser app for bulk import is working just fine I sent you an image and asked you to explain more about the issue and what error do you get so I can help you more but we didn't get a reply even though we contacted you many times

if you still need help, reply to the message I will do my best to help you with this.

Best regards.

2024년 1월 31일

Your app bugged my theme! A blank space keeps appearing in my theme. Even after uninstalling the application, the blank space remained. The Arereviews team needs to remove the code that is causing this white space in my theme. Print: https://prnt.sc/S4E6QHZ3hlLk .

Mejuri
브라질
앱 사용 기간 32분
답글 Areviews App개 2024년 2월 2일

Sorry for the experience, but we told you the issue not from our app the space from your theme elements. Check these images

https://i.ibb.co/k0MkfZ6/image.png
https://i.ibb.co/YhfcQHC/image-1.png

2023년 11월 18일

The support is not responsive and the app has limited features and doesn't integrate well with a professional store. Also once you have reviews and would like to migrate to another app, they have no way to export your reviews.

Lezze Design
프랑스
앱 사용 기간 대략 4년
답글 Areviews App개 2023년 11월 19일

Sorry for the experience. I checked your ticket about exporting. Currently you can only export customer reviews written by your customers.
You can't export imported reviews.

Regarding the integration with professional stores, you didn't contact us about the issue as we can integrate with any shopify theme very easily.

If you have any issue please contact us and we will fix it for you.

2022년 12월 7일에 편집됨

Reviews are not showing and there is coding all over my website. I had to temporarily delete the app. Please fix the issue ASAP.

Heart Made of Gold
미국
앱 사용 기간 거의 3년
2021년 5월 28일에 편집됨

You have no control over your own reviews and they don't allow you the opportunity to download, edit or save reviews. It also ads an ugly second review line to the product title rather than add the reviews into the default review tab. In addition, it's buggy and if your reviews are multiple and needs a second page, it can't scroll to the next page and the page numbers come up in Arabic. It's buggy and adds a large blank space between the review section and the product listing. * The developers own support said the reviews cannot be edited, saved or downloaded and this option does not exist in the menu, so the response contradicts their own claims. It's a buggy and poor app.

LUXX
영국
앱 사용 기간 대략 2년
답글 Areviews App개 2021년 5월 27일

Hello, we tried to contact you several times and replied to your message but we didn't get any reply from you nor you gave us any chance to help you with your issues.

To manage the reviews by editing or deleting...etc them you just have to click on product title in our app to go to manage reviews page and there where you can edit,delete, publish ..etc your reviews.

For the tab we can help you to move the reviews section in the tab but we need you to response to our messages.

2024년 3월 28일

horrivel

Symple
브라질
앱 사용 기간 26일
답글 Areviews App개 2024년 3월 29일

I contacted you to know why you left bad review as you didn't contact us at all.

2022년 12월 8일

The application has stopped working and is giving "Fatal error", I need to use the application because it is hurting my business

Royal Bishop - Marble Chess Store
홍콩(중국 특별행정구)
앱 사용 기간 1년 초과
답글 Areviews App개 2022년 12월 8일

Sorry for the inconvenience; it was an unexpected and unavoidable error.
We fixed the issue, and now everything is back to normal we will make sure such errors won't happen again.