Areviews ‑ Reviews Importer , 526 recensioner

This app is fantastic and easy to use!! The customer service is incredibly competant and very responsive , they even help me on the week end!!

A fantastic & highly customizable app, paired with superb customer service that helps you with your problem fast! I definitely recommend this app

Will definitely see how it works. But on my first impression this is great. Will also recommend this to my friends in ecommerce industry..

beautiful app + Great customer service. However, some issues with their premium features (amazon reviews):

1) Doesnt import videos if the Amazon product review has a video. Video is by far the best way to convince customers to buy so for this app to import everything EXCEPT the videos is odd. Especially since this is a premium feature. It's like ordering a steak dinner and getting the mash potatoes and veggies without the Steak. The video review is the steak.

2) App isnt compatible with parent child listings. App merges ALL the reviews of a parent child listing regardless of which product the actual review is for into 1 product. The only way to fix this (that I see), is to go through every single review and delete the mismatches manually (time consuming).

3) Amazon Review Titles are not importing. I'm pretty sure they are supposed to (because there are options to modify titles). Not sure what's going on there. Maybe a bug?

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Overall its a really nice app with lots of great features. You can tell a lot of time and effort went into it's development. It feels solid and looks beautiful. However, It's a bit of a hard sell for the premium features because they leave out the best stuff (video reviews are the best reviews) and is buggy (parent child merging reviews). To me, premium means it shouldn't be buggy and should include videos reviews too.

Overall, Im going to keep using this app for a while and give it 5 stars in "good faith" that some improvements will be made. Lots of things these guys do right and outstanding customer service (very responsive). It's a beautiful nice app.

thank you!

After trying so many apps , i highly recommend this app it's so good and the free plan is amazing for beginner no any other app offer what Arereviews offers. Thank you so much for this app

This App Is BEYOND Amazing

1- price is the best compared to others
2- functions and options in this app are the best and will fit each store

Customer services : i never ever ever waited more than 30 minutes to get a reply, help, support, links, & i have sent a ton and they were always more than happy to help me.

I highly recommend this, if your looking for a reviews app, look no further. this is the one.

I dont usually write reviews, but this app deserves it

I'm using this app to import reviews from AliExpress because it is incredibly feature rich and offers a whole host of widgets to display reviews on my site in a variety of different ways, and other useful integrations including Google Shopping. The main reason I chose this app is because of their automated reviews importer that imports reviews from Oberlo without the need to cut and paste every URL from AliExpress. I'm not sure any of their competitors are doing that. Their customer support has also been very responsive and attentive and they have assisted me with various set ups and made best efforts to address bugs I reported in a reasonable timeframe. I would definitely recommend this app!

app molto funzionale, ho chiesto assistenza e mi hanno risposto prontamente e risolto il problema. La consiglio sicuramente!

UPDATE: Just in case AReviews deletes their own reply to my comment here's what they commented under my original review:
"Areviews App replied September 29, 2023
Sorry for the experience, but you never contacted us regarding the importing issue all your messages were about displaying reviews on Pagefly and our team send you a video of how to do it then installed all codes for you,

Also, we never claimed that we offer live chat anywhere in Shopify list or in our app"

Heres my response to their comment below: Login and when you're in the main dashboard, look to the bottom right. You'll see a little chat icon. Click on it. I can't attach images so i'll just copy the text here:

Welcome to Areviews LiveChat
Our agents are not available right now. Please leave a message and we'll get back to you.
Domain: (Ex: shop.myshopify.com)
pelleprima.com
E-mail:
Subject:
Message:

Leave a message
Powered by LIVE CHAT

I don't know about you guys, but that CLEARLY says LIVE CHAT. It's not nice to accuse people of lying. I have screenshots. I'll keep the review at 2 stars though even with the personal attack because when you guys ARE able to help, you guys are very capable and usually fix things in under 5 minutes.

End updated review.

it wont extract all of the reviews from the source page. How do i know? because the source clearly shows 1500 reviews and when i import im only getting 80. No filters on.

the biggest reason for the 2 stars is that they dont have LIVE help. it says they do but its ALWAYS OFF and you have to send a message. I've sent 2 emails asking for help now and they just send me the bad youtube videos i've already seen. The turnaround time has been almost 24 hours.. which feels like a lifetime when you need help NOW. I need LIVE HELP. EVERYONE NEEDS LIVE HELP.

Great app. Great support. A bit more documentation would help sometimes. But you can always email support. Does everything I need.