The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most pathetic customer service. No chatbox. Response time 3 to 4 days.
There is no way to export reviews. Avoid
Hello, most of the time we reply within 12 hours, anyway we sent you the file sorry for the experience
Sadly not so happy. Wish it would work better. Sometimes it does import 6 (free plan) reviews good. Sometimes not at all, evewn though reviews exist on Ali. Also the integration into Oberlo works even less good with less options. Most of the times it cannot import the reviews.... :( wish it would work....
Hello, you didn't contact us regarding this issue
As you know we have many filters and if you enabled many filters they might remove all reviews
like if you enabled reviews with images only
if no review has image nothing will be importing based on enabled filter
contact us and we will check what causing it