Avis (68)

Note globale
4,4
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
20 octobre 2024

This app is extremely unreliable and fails to trigger the upsell as intended. The customer support is the worst I've experienced, leaving my inquiries unanswered for four days despite claiming to offer 24/7 support. Even emails go ignored. Such poor service is unacceptable, and this app should seriously be reconsidered for inclusion on Shopify.

Mirbella
Pays-Bas
5 jours d’utilisation de l’application
26 mai 2024

its a great app but I had some issues with it customer support was very slow and not responding to me.

blije poten
Pays-Bas
22 jours d’utilisation de l’application
Shop Apps LLC a répondu 28 mai 2024

Hi,

I am really sorry we were not able to reply in time. We did get back to you in the chat and offered to fix the issues through collaborator access. We can still assist you if you are willing to let us.

Best,

James

Modifié le 2 novembre 2022

BE CAREFUL SCAM!!! Ark uses the API connexion to hack several of our stores in order to create fake positive reviews of their App. All their reviews are actually fake and made up from hacked Shopify Stores!

Chopmaster Suisse
Suisse
8 jours d’utilisation de l’application
Shop Apps LLC a répondu 2 novembre 2022

Hi, I am not sure what you mean by that. We are not able to place reviews on your shop using the API. That is not possible. We ask all our customers to leave a review through our chat support. Also, the app is completely free I am not sure how we scammed you. Did you have any issues using the app?