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This app is extremely unreliable and fails to trigger the upsell as intended. The customer support is the worst I've experienced, leaving my inquiries unanswered for four days despite claiming to offer 24/7 support. Even emails go ignored. Such poor service is unacceptable, and this app should seriously be reconsidered for inclusion on Shopify.
good customer service
its a great app but I had some issues with it customer support was very slow and not responding to me.
Hi,
I am really sorry we were not able to reply in time. We did get back to you in the chat and offered to fix the issues through collaborator access. We can still assist you if you are willing to let us.
Best,
James
Great possibilities of the app, also excellent and fast support.
Brought me a lot of extra revenue from the same customers, definatily a MUST in your store!
I am thrilled to share my experience with this incredible upsell app! From the moment I integrated it into my online store, I noticed a significant boost in sales. The app's user-friendly interface makes it a breeze to set up and customize upsell offers tailored to my products.
What sets this app apart is its effectiveness in increasing the average order value without being intrusive. Customers appreciate the personalized recommendations, and I've seen a noticeable uptick in the success of upselling campaigns.
The analytics provided by the app are invaluable, giving me insights into customer behavior and allowing me to refine my upsell strategies. The customer support team is also top-notch, responding promptly to any queries I had.
If you're looking to enhance your sales strategy and provide a seamless shopping experience for your customers, I highly recommend this upsell app. It's a game-changer for maximizing revenue while delivering value to your customers!
Very good customer support
I'm really impressed with the features of this app - especially since it's free. It is a strong competitor to other much more pricey apps of it's kind. It's great for upsell and thank you page customizations, though I'd love to see a little more styling capability on the upsell interstitial. Reached out to support and chatted with James, who was exceptionally helpful and responsive.
Works as promised and has an awesome support who will fix issues.