Live help is a natural and straightforward way to get in touch with your customers just when they need it which helps you increase sales conversion. It works just like a PBX but on your website.
Just install the app to display the live chat button on your shop. Access our dashboard to customize the widget and setup configuration.
Chat with several customers at the same time. Each chat displays in a new tab. Both a sound and visual alert is trigger for each incoming chat request so you never miss a lead.
See who’s online on a map with markers based on their chat status. Easily engage visitors to chat by clicking on a link. You can also choose a view-list of online visitors.
Check out how well each operator is doing, the operators that accept (or reject) most requests, total chat duration, access logs and much more.
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