Asklayer Survey & NPS for pros
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Good app
Crosstab is really helpful
Support was amazing thanks Anthony
I'm capturing 2x the data through this app than my previous surveys. Big thanks to the support team helping me set up marketing automations too
I just recently installed the app to use the post-purchase survey feature. Overall it was easy enough to setup. I did have to contact support for a couple of questions, and they responded quickly to help fix the issues. Hopefully it works well going forward.
A great place to build a survey. I had some queries and got fast and useful feedback.
The only thing missing for me is a question where you can rank the answers, and this doesn't exist. The team are adding it to their backlog though, so it's great that they're taking the feedback. I can't complain!
Thanks for your review! We will indeed add that question type and your actionable feedback is much appreciated.
gut
I've been using Asklayer from last month and I'm impressed with it. made easy to collect feedback from my customers. The surveys are easy to create and customize, and the reporting features are great. recommend to those who wants to get serious about customer feedback.
Thanks for the kind review! We’re expanding our feature set daily - those reports you mentioned will be getting filtering and cross tabulated comparisons in the coming week 😀
Really nice App! Great overview. Builded in smoothly! I can highly recommend. Many nice options like different questions on different URLs. So important!
I'm impressed with it. very easy to use and it has a wide range of features I would highly recommend Asklayer who is looking for a way to improve their customer experience.
Thank you for the review!
Asklayer gets the job done. I’ve customized surveys to match my store’s look and feel. The skip logic and question randomization keep things organized. If you want hassle-free feedback, give Asklayer a try.
Thanks for the review :)
Good app with good design. Editor is easy to use.
"I'm using the app to measure NPS and it's fantastic. The crosstab feature is missing from a lot of other apps and without it you can't compare NPS scores against other answers"
"CSAT icons are cute!"