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AI phone agent that takes your customer service calls 24/7. Cut down costs, reach infinite scale.
Leo is a 24/7 a voice AI that seamlessly handles customer service calls for e-commerce businesses. It sounds human and manages tasks like order status checks and stock inquiries. By eliminating the need for a call center, Leo reduces costs and ensures consistent, high-quality support at infinite scale. Focus on growing your business while Leo provides reliable and efficient customer service around the clock. Just install it, and add your new phone number near your 'Contact us' form.
- Transcripts so you can always go back in time and analyze any call
- Call transfers in case your customers ask to speak with a human representative
- Recordings so you can keep an eye on rep performance
- Built in workflows: order status checks, price checks, inventory checks, etc...
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Absolutely love this app. Finally, no more calls to my personal phone number. Looking forward to some more voices though. The team mentioned they're already working on more complex workflows. Can't wait!
Thank you for your review! Really glad you liked it.
Indeed, a bunch of exciting updates are coming soon. :)
Also, feel free to suggest your own on our public roadmap: https://askleo.canny.io!
Tal from the Leo Team.
Really easy to get started. We had a bunch of test calls, and it performed really well. You can also set up call transfers for when the customer needs to talk to a human representative, which is super important for us. There's still some work regarding agent training, but overall, I highly recommend it.
Thank you for your review! Really glad you liked it.
We're planning to release a very exciting update in the next few weeks, featuring much better rep training, stay tuned :)
Tal from the Leo Team.
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