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So great and quick! Waiting for the set up now :)
Steve was very helpful in our introductory-call. He explained the tools that I was interested in in detail. He went above and beyond by making a custom rule for my store which will help with creating purchase orders that are in a different currency than the store currency.
Lots of integrated features and very helpful team, when you have questions regarding Assisty.
It's really a great app and great customer service! Kudo's to Rio who's always there to help me whenever I have questions about the report and setup I need.
Assisty Team are so helpful! Thank you Steve Ngo for helping me create a specific report. I am not the best with new technology and Steve explained everything to me in step-by-step, easy to understand process.
You have made my job a lot easier!
Thank you again.
App not working correctly, the support is not answering. Do not recommend.
Dear Jaroslav,
I want to start by saying I’m truly sorry for the delay in my response and for not keeping you updated sooner. That was completely my mistake, and I understand how frustrating this must have been for you.
We received your request last week and discussed it with the team right away. The current reorder suggestions use the same min and max inventory levels for all products, but we’re updating it to suggest reorder quantities based on each product’s specific settings.
We’re working hard to complete this update, and I promise it will be ready by the end of this week.
I can’t apologize enough for letting you down, and I really hope you’ll give us another chance to deliver the solution you need. Please don’t hesitate to reach out if you have any questions or concerns—I’m here to help.
Thank you for your understanding.
Excellent support, great product.
We use Shopify for web and epos now , this app helps us forecast what products we need in each shop and the amount. It is easy for us to read and understand. The support team ( I spoke with Rio ) he set everything up for me inside the app and showed me around it very helpful.
The app works great and Alex has been super helpful in getting everything setup correctly. Highly Recommend
Consistent and always a superb assistance!