Reviews (249)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this inventory management app for its comprehensive features that streamline inventory planning, revenue tracking, and sales forecasting. The automated file generation saves time, and the support team is praised for their responsive and effective assistance, including video calls and screen sharing. The onboarding process effectively enhances sales performance, and the analytics and reporting capabilities are both customizable and detailed. The app is affordable and offers a generous trial period.

June 2, 2025

Great live support from Darius on how to use the app in a demo today! This app is very detailed and has a ton of features to learn and use, we're only just starting but the support and learning materials have been very helpful so far.

Vito's Performance
United States
4 months using the app
May 27, 2025

Assisty.ai has significantly enhanced our Shopify inventory management. Its precise replenishment forecasts ensure we maintain everything stock levels, while the scheduled report exports deliver data exactly when needed to our suppliers, streamlining our sourcing workflow.

We're incredibly grateful to be part of Assisty's startup program. A special shoutout to Rio for his exceptional support during the application process. His guidance and responsiveness made the onboarding seamless and truly personalized. We're excited to continue growing with their support.

eBits ApS
Denmark
18 days using the app
July 7, 2025

veramente utile.
Fornisce parecchie informazioni su prodotti e KPI.
Ottima assistenza di Rio per spiegarmi i vari report e come utilizzare l'app al meglio!

MERIDIANA1822
Italy
Over 1 year using the app
May 26, 2025

Darius has been truly helpful in demonstrating the features of Assisty, which are exactly what we have been looking for. In the coming weeks, we will test the platform and determine the practicality of the system and the value add, which we believe can be positive. Darius has also arranged follow up meetings for any questions or support we may we need. A pleasant experience thus far.

Decorum & Co
South Africa
4 days using the app
April 15, 2025

The support is amazing, thank you Rio Vu - the onboarding helps a lot to understand your numbers and ways to improve your sales, performance, stock.

The app is offering more advanced and in-depth information on how to improve our store. Just starting to use it, but I was impressed how quickly you can access any kind of data.

So if you have orders to analyze or inventory on hand, it's definately worth to install and check what the app (and also the onboarding) is offering.

www.smfit.bg
Bulgaria
10 days using the app
July 2, 2025

I just had a call with Darius and I believe it was very informative, they are always trying to upgrade the application and their costumer service is excellent. They answer you in a timely manner.

Maska
Canada
Over 2 years using the app
April 17, 2025

I had a $19 monthly subscription that allowed me to use the replacement feature, but now it suddenly stops working and tells me to pay $20 more, which is the new price of $39.

A lot of features suddenly got cut off and you have to pay more.

Molastic
Thailand
Almost 2 years using the app
Assisty replied April 19, 2025

Thank you for your feedback, and we're really sorry for the inconvenience you've experienced with our recent pricing changes. There was a mistake with our permissions settings, causing certain features to become temporarily unavailable for you. We've identified and fixed this issue, so you can now fully access all the features included in your original subscription without any additional charge.

We appreciate your patience and understanding. If you're still facing any issues or have questions, please reach out directly to our support team—we're always here to help you!

Warm regards,
The Assisty Team

April 16, 2025

Great support by Rio! The app has extensive possibilities for reports etc. For our business it might have even a bit too many options which makes it a bit more complicated than necessary. But the value for money and for all the possibilities is definitely very good.

Jungkraut
Switzerland
About 23 hours using the app
May 12, 2025

Very useful features I couldn't find in other Shopify apps. Good customer service too.

Bicycle Transit Systems
United States
5 months using the app
June 25, 2025

I had a demo with Rio from Assisty, and it was super insightful. He was very clear, friendly, and took the time to walk me through everything. I left the session with no doubts at all, really appreciated his approach!

Assembly Sample Shop
Portugal
About 1 month using the app