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Can't get it to integrate. Literally 3days of trying.
No support from the app folks. Wanted to get this working before q4 but it has been unbelievably difficult.
Can't see a way to upload our current astro customers into Shopify besides one by one .. that's a crazy way to do this
The app doesn't work and they have absolutely no support whatsoever. I even had Shopify and Astro Loyalty reach out to them and no response. It's a shame because it would definitely have made my employee's jobs easier.
Hello, first, let me apologize for your experience with our app and company. I am sure this has been very frustrating. This is not the experience we aim to provide, and we will work to fix this situation to the best of our ability and in as timely a manner as possible. Thank you for taking the time to leave a review to make us aware. We'll investigate this immediately, and a member of our product team will reach out to you early next week. Sincerest apologies for this experience, and we will be in touch very soon.