Astro Loyalty
- Prezzi
-
A partire da $29/mese. Prova gratuita disponibile.
- Valutazione
- 2,0 (6)
- Sviluppatore
- Mighty Platforms
Galleria immagini in evidenza
Bring the Astro loyalty experience to life online. Frequent buyer, offers, and POS all supported.
The Astro loyalty app allows pet retailers to bring the Astro in-store experience to life on their Shopify site. Your customers can connect their existing Astro account or setup a new account so online purchases will count towards frequent buyer programs. They can even redeem free bags online! If you run Astro offers, your customers will be able to view and redeem those offers as well! We also support Shopify POS for frequent buyer and offers redemption in-store.
- Allow users to connect an existing Astro account or setup a new Astro account
- Offer online redemption for Astro frequent buyer programs
- Advertise Astro offers and allow users to redeem discounts online
- Shopify POS support for Astro frequent buyer and Astro offers
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Pannello di controllo Shopify
- Astro Loyalty
Categorie
Tipi di programmi
Premi che si possono offrire
Prezzi
Basic
$29 /mese
- Customers can connect Astro accounts online
- Online purchases sync to customer profiles automatically
- Shopify POS integration
Prova gratuita di 30 giorni
Growth
$99 /mese
- All Basic features
- Online frequent buyer redemption
- Offers dashboard and redemption
- Product & Cart UI
Prova gratuita di 30 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni.
Recensioni (6)
Horrible App. NEVER worked and trying to figure out how to disable it and not get charged has been challenging.
NEVER worked the way it was pitched.
When I had mentioned it I was told to download and pay $100 a month one and it will work.
Why Pay $100 instead of fixing the $29 one that is supposed to do what I needed? To get more $$$ out of me
UPDATE: They responded (look below) and now saying something different. They responded 20 days later, and said no tickets for support or setup requests. Trying to navigate and figure out whom to contact is an issue. I talked with the company (whom called me) who said they made the soft ware and no didn't offer anything other than I need to sign up for the $100 a month plan. I had expressed unhappiness and that it wasn't working.
I have since stopped using and unsubscribed to this app and have no plans to go back.
We’re sorry this was confusing. We were unable to locate any support tickets or setup requests from your store, and the app does require initial configuration to function as intended. The $29/month plan fully supports all Astro programs (frequent buyer, offers, and points) through Shopify POS, which is where the vast majority of transactions occur for independent pet stores. Shopify Online Store features are intentionally more limited at that price point, with offer redemptions and certain online workflows available only on the $99/month plan. The higher plan is not a paid fix for the basic plan, but enables additional online functionality. We’re always happy to assist with setup, clarify plan differences, or help with cancellation if needed.
Great idea, poor execution. Customers can’t see promos on product pages instead they have to jump through multiple steps (log in, connect to Astro, go to a separate offers page, select the offer, THEN add to cart). It’s clunky and confusing, and most customers just give up. Until promos can display directly on product pages, this integration doesn’t deliver what a loyalty program should.
EDIT: reducing to 1 star, app is very buggy. When adding offers to cart app crashes. If there is an Astro offer on an item, customers cannot simply add the item to cart and get the discount when logged in, they have to add it to cart through the offers page, but as mentioned the app freezes when they do that. What is the $99/month for exactly if your app fails to function properly?
Developer does not respond to support emails either, I have emailed them twice and no response. Only response is a generic reply to poor reviews.
Thank you for your feedback! The app does have support for Astro Offers on the product page, here is the link on how it works:
https://mightyapps.freshdesk.com/support/solutions/articles/153000142361-how-to-install-astro-product-page-widget
Please reach out to us and we'd be happy to either install it on your theme for you, or listen to your ideas for enhancing the app on the product page. We built the app to support independent pet retailers and are always listening for ways to help you grow your business :)
WOW! Don't believe the negative reviews.
This company is so very helpful! Robert helped us and literally in a matter of minutes our store was set up and our customers are syncing with our Astro Loyalty account. What a godsend! 10/10 recommend
Assistenza
Assistenza app fornita da Mighty Platforms.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
29 Lackawanna Ave, Norwich, NY, 13815, US
Lanciata
18 agosto 2021
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