Astro Loyalty
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Highlights
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Use directly in Shopify admin
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Works with the latest themes
About this app
Bring the Astro loyalty experience to life online. Frequent buyer, offers, and POS all supported.
The Astro loyalty app allows pet retailers to bring the Astro in-store experience to life on their Shopify site. Your customers can connect their existing Astro account or setup a new account so online purchases will count towards frequent buyer programs. They can even redeem free bags online! If you run Astro offers, your customers will be able to view and redeem those offers as well! We also support Shopify POS for frequent buyer and offers redemption in-store.
- Allow users to connect an existing Astro account or setup a new Astro account
- Offer online redemption for Astro frequent buyer programs
- Advertise Astro offers and allow users to redeem discounts online
- Shopify POS support for Astro frequent buyer and Astro offers
Loyalty and reward features
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Program types: Reward programs
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Rewards you can offer: Coupons, Discounts, Free products
Pricing
30-day free trialBasic
$29/month
- Customers can connect Astro accounts online
- Online purchases sync to customer profiles automatically
- Shopify POS integration
Growth
$99/month
- All Basic features
- Online frequent buyer redemption
- Offers dashboard and redemption
- Product & Cart UI
Basic
$29/month
- Customers can connect Astro accounts online
- Online purchases sync to customer profiles automatically
- Shopify POS integration
Growth
$99/month
- All Basic features
- Online frequent buyer redemption
- Offers dashboard and redemption
- Product & Cart UI
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
2 reviews
This app is severely lacking backend functionality for the price. When you enroll in promos, it will show all SKU options to your customer even if you don't offer all SKUs. There is no way to manage this on the backside. Also, if you are OOS of certain SKUs the app just throws an error to the user or takes their discount off in the cart with no explanation. I hope they continue to make this better as its an amazing offering to our online shoppers if it actually worked.
Hello! We appreciate the feedback about some of the technical issues you're experiencing with the app. Can you please send the details to appsupport@newmediaretailer.com and we'll look into the SKU listing issue. The app should only be rendering items you carry. We'd be happy to take a look to see what's going on!
Also, we're rolling out an update soon to allow customers to access their unused discount codes if an item is out of stock or a user doesn't complete their purchase after redeeming a free item.
Thanks again for trying our app please let our support team know how we can help with the SKU issue!
The app doesn't work and they have absolutely no support whatsoever. I even had Shopify and Astro Loyalty reach out to them and no response. It's a shame because it would definitely have made my employee's jobs easier.
Hello, first, let me apologize for your experience with our app and company. I am sure this has been very frustrating. This is not the experience we aim to provide, and we will work to fix this situation to the best of our ability and in as timely a manner as possible. Thank you for taking the time to leave a review to make us aware. We'll investigate this immediately, and a member of our product team will reach out to you early next week. Sincerest apologies for this experience, and we will be in touch very soon.
About this app
Built by Mighty Apps
About Mighty Apps
3.6 average rating
4 years building apps for the Shopify App Store
29 Lackawanna Ave, Norwich, NY, 13815, US
Support
Send a messageappsupport@newmediaretailer.com
Resources
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