Rezensionen (8)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 0 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 13 % der Bewertungen sind 1 Sterne
7. Januar 2019

We are a digital agency with close to 500 retail clients and Aten Software is our go-to as far as feeds go over the past 7 years.

It is reliable, support is always there, and we'd truly be lost as a business without it.

MAGNETUCK™
Vereinigte Staaten
Etwa 5 jahre mit der App
20. März 2020

Aten Software Support is swift, responsive, and is truly there to help. They have instructions published so that you could set up on your own. However, you don't have to do this on your own as they're more than willing to help you if you need a helping hand with the setup, going above and beyond to dig into accounts for you.

Their follow up has been reliable, and we've used them for years without issues. Their pricing is also one of the most affordable (and reasonable) on the market.

Babychelle
Vereinigte Staaten
Mehr als 4 jahre mit der App
21. November 2014

Nice app to list your product inventory with the Shopping engines such as Google Shopping product feed directly from your Shopify store.

Gifts Ready To Go, LLC | 1-855-936-4438
Vereinigte Staaten
Mehr als 3 jahre mit der App
19. März 2014

Great product and amazing customer service! Thanks!

ArchitectGiftsPlus
Vereinigte Staaten
4 monate mit der App
8. Juni 2014

easy to use app. love it. only sometimes is their server is down.

Totally Fragrance
Vereinigte Staaten
2 monate mit der App
5. Juni 2019

This is charging $49.00 just to setup the app. App installation should be free. Also there is no proper documentation. On every page they're asking for payments

Lashkaraa
Vereinigte Staaten
Mehr als 2 jahre mit der App
Aten Software LLC hat geantwortet 25. Juni 2019

Thank you for your review. I tried to reach out to you several times, but did not hear back. We sent an email announcement about lower pricing of $49 for our optional setup and optimization service shortly after you registered. I apologize for any confusion, but that service is entirely optional, and there is no setup fee for our app. The app is totally free to install, and furthermore, you get a free trial credit.

With regard to documentation, we have 100s of support articles under the 'Support' heading of our site. For do-it-yourself setup, we have detailed setup guides for each shopping engine, and are available to assist by email and phone should you get stuck. We also only have one page on the site where payment is collected (the Purchase Credit page). Feel free to contact me, and I would be happy to work with you to resolve any other questions or concerns you may have.

23. November 2019

Highly recommended! They really helped us during a feed crisis. Great customer care. Real experts and reliable

Arom&Smink
Schweden
Etwa 2 monate mit der App
Bearbeitet am 2. Oktober 2021

Searched for the perfect catalog feed app for days and I finally found it. So happy with this one. Absolutely amazing.

Artricate
Niederlande
3 tage mit der App