Atlas ‑ Help Center / FAQ

Professional customer support pages & quick access widget.

월 $7. 14일 무료 체험.

앱 하이라이트

  • 원활한 워크플로: Shopify 관리자에서 직접 사용할 수 있습니다

키 값 섹션

SEO & easy access

SEO pages & quick access through Atlas launcher widget across your storefront

Accessible information 

Reduce your support volume and increase satisfaction with a 24/7 self-serve help center

Insights

Track customer satisfaction and visits for each article, identify where you can improve

Atlas ‑ Help Center / FAQ

Atlas ‑ Help Center / FAQ

Overview

Atlas - Help Center makes it easy to create a self-serve online library of information about products, services, or different topics like shipping, returns, payment methods, frequently asked questions, and such.

Deep linking & SEO support

Truly indexable pages, Atlas supports deep linking, more you can edit each article and category slug. Ex: your-shop/help-center/category-slug/article-slug. 

The Launcher

Atlas Launcher is a "messenger like" widget that shows within all your store pages for quick access. The launcher is highly customizable through settings and custom CSS, also supports advanced usage.

If you’d like the Launcher to open from a specific button, link, or element in your website, you can create a custom trigger-element. For example, you can trigger the Launcher to open when a customer clicks on a "Shiping info" button and also load the shipping category's content.

Look & Feel

Atlas pages will inherit most of the styles from your shop's theme, we've developed two help center themes that you can choose from, you can add additional custom CSS styles from within the app's settings. Need assistance with custom styling? Don't hesitate to contact us.

Searchable

Built-in search for titles and small descriptions with text-score results and custom search result page are implemented within all Atlas pages.

Insights

Track customer satisfaction and visits for each article, identify where you can improve.

Readability

Atlas supports short descriptions for both categories and articles. Titles and short descriptions effectively summarize concepts and ideas. People can easily navigate through content pages and find what they are looking for.

Other features

There are other features that you might find useful: edit all the storefront labels, popular articles widget, recently viewed widget, custom CSS for both the store pages and the launcher, custom code (liquid is also possible, integrate with third-party services, for example, you can embed a Mailchimp form), advanced editor (support for image upload, embedded videos).

출시 날짜

Atlas ‑ Help Center / FAQ

Atlas ‑ Help Center / FAQ

Overview

Atlas - Help Center makes it easy to create a self-serve online library of information about products, services, or different topics like shipping, returns, payment methods, frequently asked questions, and such.

Deep linking & SEO support

Truly indexable pages, Atlas supports deep linking, more you can edit each article and category slug. Ex: your-shop/help-center/category-slug/article-slug. 

The Launcher

Atlas Launcher is a "messenger like" widget that shows within all your store pages for quick access. The launcher is highly customizable through settings and custom CSS, also supports advanced usage.

If you’d like the Launcher to open from a specific button, link, or element in your website, you can create a custom trigger-element. For example, you can trigger the Launcher to open when a customer clicks on a "Shiping info" button and also load the shipping category's content.

Look & Feel

Atlas pages will inherit most of the styles from your shop's theme, we've developed two help center themes that you can choose from, you can add additional custom CSS styles from within the app's settings. Need assistance with custom styling? Don't hesitate to contact us.

Searchable

Built-in search for titles and small descriptions with text-score results and custom search result page are implemented within all Atlas pages.

Insights

Track customer satisfaction and visits for each article, identify where you can improve.

Readability

Atlas supports short descriptions for both categories and articles. Titles and short descriptions effectively summarize concepts and ideas. People can easily navigate through content pages and find what they are looking for.

Other features

There are other features that you might find useful: edit all the storefront labels, popular articles widget, recently viewed widget, custom CSS for both the store pages and the launcher, custom code (liquid is also possible, integrate with third-party services, for example, you can embed a Mailchimp form), advanced editor (support for image upload, embedded videos).

출시 날짜

가격 14일 무료 체험

TIMESAVER

$7/월

  • Unlimited everything! No extra charges.

* 모든 비용은 USD로 청구됩니다.
** 월별 혹은 사용자 기반 청구를 포함한 반복 청구 금액은 30일 마다 청구됩니다.

리뷰

4.0 별 5개 중

전체 평가는 앱의 현재 상태를 반영합니다. 여기에는 모든 앱 평가가 포함되지만 가장 최근의 평가에 우선순위가 있습니다.

  • 5 별 5개 중
    평가의 0%는 별점 5 입니다.
    0
  • 4 별 5개 중
    평가의 100%는 별점 4 입니다.
  • 3 별 5개 중
    평가의 0%는 별점 3 입니다.
    0
  • 2 별 5개 중
    평가의 0%는 별점 2 입니다.
    0
  • 1 별 5개 중
    평가의 0%는 별점 1 입니다.
    0

Phrozen Technology

Probably one of the best FAQ you can find on the internet, only three things that need improvement: 1. Posts can't embed youtube videos.
2. No in article search, can only search for post titles.
3. No HTML edits in posts.

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